Alex Croft
Columbus,OH
Overview
8
8
years of professional experience
Work History
Bartender
Z Cucina
Dublin, OH
09.2021 - Current
- Responsible for managerial duties while bartending.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Operations & Compliance Trainer
Verdant Creations
Columbus, OH
09.2020 - 11.2021
- Implemented training program, training and coaching all new staff, and evaluating performance as needed.
- Assisted medical patients through the dispensary process: registration, check-in, consultation, fulfillment & payment.
- Aided patients suffering from terminal illnesses, from mild to severe, in a fast-paced, under-staffed environment.
Manager
Midwest Wellness
Columbus, OH
02.2020 - 05.2021
- Helped open new store, trained & coached a staff of 10.
- Launched a store blog, sending marketing & education e-mails, maintaining a consistent open rate above 20%.
- Oversaw social media presence, posting on Facebook & Instagram accounts daily.
General Manager
Jimmy John's
Columbus, OH
08.2018 - 02.2020
- Trained & coached a staff of 20; most had zero prior work experience.
- Served as closing manager charged with balancing daily receipts, invoices, and cash reconciliations.
- Achieved financial goals including controlling excess product waste by an average of 7% monthly.
Lead Bartender
Barrel On High
Columbus, OH
03.2017 - 01.2020
- Collaborated with owner on introducing new ideas to enhance location's appeal to customers.
- Coordinated advertising campaign for the bar on social media, leading to an increase of approximately 150 new followers monthly.
- Provided detailed information and flavor profiles on over 40 different types of bourbon, whiskey, & scotch.
Education
Bachelor of Arts - Spanish, Minor In International Studies
The Ohio State University
Columbus, OH09.2009
Skills
Empathetic Listener
Quickly builds rapport with clients
Capable leader Reputation for integrity, persuasive negotiator
Prominent problem-solving skills, resourceful & versatile
Proficient in Spanish at a professional level
Timeline
Bartender
Z Cucina
09.2021 - Current
Operations & Compliance Trainer
Verdant Creations
09.2020 - 11.2021
Manager
Midwest Wellness
02.2020 - 05.2021
General Manager
Jimmy John's
08.2018 - 02.2020
Lead Bartender
Barrel On High
03.2017 - 01.2020
Bachelor of Arts - Spanish, Minor In International Studies
The Ohio State University