Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex De Arman

Kent

Summary

A dynamic leader with a proven track record at Value Village, I excel in operations management and Donation management as well as team leadership, enhancing project efficiency and fostering an inclusive environment. My adeptness in problem-solving and strategic planning has significantly improved productivity and customer satisfaction. Skilled in staff development and CRM, I drive continuous improvement and innovation.

Overview

7
7
years of professional experience

Work History

Sales Associate

The Home Depot Inc
06.2025 - Current
  • Organized racks and shelves to maintain store visual appeal.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organizing big displays and limited time on sale items.

Produce Clerk

Fred Meyer
04.2025 - 06.2025
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.

Community Donation Manager

Value Village
12.2024 - 02.2025
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Championed diversity initiatives, fostering an inclusive working environment for all employees.
  • Supported continuous improvement efforts by encouraging innovative thinking among team members.
  • Improved project efficiency by streamlining communication between team members and departments.
  • Increased productivity by effectively managing resources, personnel, and equipment on the jobsite.
  • Maintained a safe working environment through adherence to company safety policies and procedures, minimizing workplace accidents.
  • Using the IMS system for scanning OSDs, delivery's and stock on hand, as well as scanning carts to find many problems with the barcodes.
  • Demonstrated adaptability by quickly learning new techniques when introduced to unfamiliar programs or equipment.
  • Delivered timely completion of tasks through effective time management and prioritization skills.
  • Learned all required tasks quickly to maximize performance.
  • Managing team members and their schedules

Assistant Manager Retail

Value Village
08.2024 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Providing constructive feedback for growth and development for employees.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.

CDC Ambassador

Value Village
09.2022 - 08.2024
  • Sorted and performed quality control measures of donated items.
  • Worked with management to become a leader in my role and pushed for team members to help boost our donor re-actions tremendously.
  • Maintained organized and clean worksite.
  • Prepared shipments of items for transport to alternate locations.
  • Assisted in loading and unloading of transport trucks.
  • Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
  • Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
  • Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
  • Implemented inventory management techniques to optimize storage space utilization for incoming donations.
  • Maintained a clean and organized donation area to ensure safety and ease of access for donors.
  • Conducted initial quality assessments on donated items to determine suitability for resale or recycling.
  • Trained new Donation Attendants in proper procedures, contributing to overall team success and cohesion.
  • Prepared tax receipts and accurately maintained log of received donations and donors.
  • Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Respectfully communicated with diverse population of volunteers and employees.
  • Promoted the organization''s mission and educated donors on the impact of their contributions.
  • Ensured data accuracy by accurately inputting donor information into the database system as needed.
  • Complied with company privacy policies to uphold confidentiality of donors and recipients.
  • Provided exceptional customer service, addressing donor inquiries and concerns promptly and professionally.
  • Reported instances of fraud and illegal dumping on company property.
  • Contributed to meeting monthly donation goals through diligent work ethic and consistent attention to detail in sorting processes.
  • Ensured compliance with health and safety regulations while handling various types of donations.
  • Elevated overall efficiency by identifying opportunities for process improvements within the donation center operations.
  • Streamlined the donation process for better organization and item categorization, resulting in increased efficiency.
  • Opened and closed facility according to operating hours to secure donations and funds.
  • Worked with site management to prepare weekly work schedules and fulfill staffing requirements.

General Labor Construction Worker

Self Employed
03.2019 - 09.2022
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Championed diversity initiatives, fostering an inclusive working environment for all employees.
  • Supported continuous improvement efforts by encouraging innovative thinking among team members.
  • Improved project efficiency by streamlining communication between team members and departments.
  • Increased productivity by effectively managing resources, personnel, and equipment on the jobsite.
  • Maintained a safe working environment through adherence to company safety policies and procedures, minimizing workplace accidents.
  • Using the IMS system for scanning OSDs, delivery's and stock on hand, as well as scanning carts to find many problems with the barcodes.
  • Demonstrated adaptability by quickly learning new techniques when introduced to unfamiliar programs or equipment.
  • Delivered timely completion of tasks through effective time management and prioritization skills.
  • Learned all required tasks quickly to maximize performance.
  • Managing team members and their schedules

Education

High School Diploma -

East Hill Academy
Kent, WA
06.2021

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Safety procedures
  • Organization
  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Goal setting
  • Task delegation
  • Strategic planning
  • Operations management
  • Project management
  • Project planning
  • Customer relationship management (CRM)
  • Staff development
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Sales management
  • Workforce management
  • Employee onboarding
  • Recruiting and interviewing
  • Adaptability and flexibility
  • Hiring and training
  • Training and development

Timeline

Sales Associate

The Home Depot Inc
06.2025 - Current

Produce Clerk

Fred Meyer
04.2025 - 06.2025

Community Donation Manager

Value Village
12.2024 - 02.2025

Assistant Manager Retail

Value Village
08.2024 - 11.2024

CDC Ambassador

Value Village
09.2022 - 08.2024

General Labor Construction Worker

Self Employed
03.2019 - 09.2022

High School Diploma -

East Hill Academy

Similar Profiles

CREATE PROFILE