Alex Deimling
Tampa,FL
Summary
IT professional with expertise in cybersecurity, focusing on risk assessments, vulnerability management, incident response, and client advisory in an MSP setting.
Proficient in identifying and mitigating security risks using frameworks and tools such as Mimecast, Sophos, Zscaler, and Microsoft Security Solutions.
Holds multiple cybersecurity certifications including CySA+, SSCP, Security+, and a Master's degree in Cybersecurity and Information Assurance. Strong communicator dedicated to enhancing organizational security posture.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cybersecurity Analyst / CMA
Blue Mantis
Tampa, FL
02.2023 - Current
- Conducted risk and vulnerability assessments, significantly reducing client exposure to high-risk findings.
- Managed security tools (Mimecast, Sophos, Zscaler, Manage Engine) to enhance compliance.
- Collaborated with teams to implement security policies and procedures effectively.
- Created detailed incident reports following a successful breach or other security event.
- Provided security maturity guidance, aligning client practices with NIST and CIS frameworks.
- Served as primary client contact, presenting findings and remediation strategies in weekly meetings.
Endpoint Operations Engineer
Blue Mantis
Tampa, FL
08.2023 - 10.2023
- Administered endpoint security solutions across devices, ensuring adherence to corporate policies.
- Automated patching/updates across Windows/Mac, reducing vulnerabilities.
- Maintained endpoint inventory with security baselines and configurations.
IT Help Desk Analyst (Tier I)
Blue Mantis
Tampa, FL
10.2019 - 08.2023
- Supported MSP end users with hardware, software, and networking issues, achieving high satisfaction rates.
- Created troubleshooting documentation that reduced ticket volume significantly.
- Trained and mentored new analysts to enhance efficiency of Tier I support team.
- Implemented Addigy RMM/MDM solution to improve endpoint management and compliance.
Education
M.S. - Cybersecurity & Information Assurance
Western Governors University
Skills
- O365 administration
- Cybersecurity best practices
- Windows support
- MacOS support
- Endpoint protection
- Vulnerability assessment
- Patch management
Certification
- CompTIA CySA+
- Security+
- Network+
- PenTest+
- Project+
- ISC² SSCP
- Addigy Certified
- Apple ACSP
Timeline
Endpoint Operations Engineer
Blue Mantis
08.2023 - 10.2023
Cybersecurity Analyst / CMA
Blue Mantis
02.2023 - Current
IT Help Desk Analyst (Tier I)
Blue Mantis
10.2019 - 08.2023
M.S. - Cybersecurity & Information Assurance
Western Governors University