SARS
ALEX DE JESUS
Library & Learning Center Assistant
Modesto,Ca
"Education is the most powerful weapon which you can use to change the world."
Nelson Mandela
Summary
Punctual student library assistant, true team player, experienced in circulation procedures, patron registration and cataloging materials. Offers 1 year of experience in libraries. Proven history of reliability and superior performance. Focused on fostering environment conducive to student learning. Polished in supporting Library management and learner engagement goals.
Overview
12
12
years of professional experience
1
1
Language
Work History
Student Assistant
Modesto Junior College Library & Learning Center
Modesto, CA
08.2021 - Current
- Increased student support with Microsoft Word, Canvas, and email guidance.
- Greeted customers and guests warmly and offered immediate assistance.
- Collected information for staff and entered into computer system.
- Increased customer engagement through social media.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Acted as first point of contact and help set tutoring appointments using SARS
- Catalogued and sorted books and library materials.
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
Route Driver
Blue Tiger Coffee
San Francisco, CA
04.2019 - 04.2020
- Responsibilities included daily pickup and delivery of coffee and other assorted beverages & snacks, place and replenish over 35 client's break rooms, along with setting up displays, established and maintained ongoing product knowledge, service offerings, inspect vehicles daily & utilize defensive driving skills.
Dispensing Support
DaVita Rx Mavericks
San Bruno, CA
02.2016 - 10.2018
- Pack and ship over 300 mail-order prescriptions to patients daily; ensuring that each prescription is packed with correct patient’s medication and paperwork, accurately sort mail-order prescriptions into appropriate facility bins, ship boxes of mail-order to correct locations, established understanding of Pharmacy rules and federal/state regulations including but not limited to HIPAA compliance.
Shift Coordinator
Adecco USA, Google Express
San Francisco, CA
12.2013 - 12.2015
- Open & close team huddles, work with shift team leads to coordinate job assignments and designate areas for operators.
- Distributed Hub Policy to over 200 employees to ensure awareness and compliance.
- Made sure all employees are doing their jobs correctly, thoroughly, and on time.
- Practiced safety techniques with operators for safer work environment.
Porter
Centerplate
San Francisco, CA
04.2008 - 10.2013
- Established updated knowledge of all menu items, specials, liquor brands, beer, and non-alcoholic selections.
- Continually provided exceptional service to over 10,000 patrons by being friendly, knowledgeable, and accommodating.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas, wiped down counter areas, sinks, and floors to maintain clean and safe workstation.
Education
Associate of Science - Computer Graphics Applications
04.2023
Associate of Arts - Studio Arts
04.2023
Skills
- Troubleshooting
- Information Desk Management
- Materials Distribution
- Bilingual
- Sars, LibCal, Canvas, Alma, MS Office
- Customer Service
- Social Media Platforms
- Written and Oral Communication
- Adobe Products
- Appointment Scheduling
- Student Advising and Support
- Facilitating Online Learning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Discussing Culturally Sensitive Topics
- In-service training and instructional improvement
- Embedding Inclusion into Everyday Experiences
Accomplishments
- Enhanced Student Learning Experiences: Arranged over 100 tutoring appointments for students across both campuses each semester, significantly improving academic support and access to educational resources.
- Technical Proficiency and Support:
Excelled in optimizing the use of Microsoft 365 and Canvas, troubleshooting technical issues, and ensuring smooth operations for faculty and staff, which improved efficiency and user satisfaction. - Administrative Excellence:
Assisted faculty and instructional staff with administrative tasks, including document preparation, record-keeping, and student communication, ensuring all tasks were completed accurately and promptly. - Student Assistance and Engagement:
Acted as the first point of contact for students wanting to check out library materials, schedule tutoring appointments, and book study rooms, thereby enhancing the library's accessibility and student engagement. - Compliance and Record-Keeping:
Maintained meticulous records and ensured compliance with fiscal policies and monitoring standards, contributing to the department’s operational integrity and adherence to regulations.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsSoftware
LibCal
Canvas
Alma
Microsoft Office
Zoom
Adobe Suite
Interests
Leveraging technology and administrative expertise to enhance educational experiences and support student success
Timeline
Student Assistant - Modesto Junior College Library & Learning Center
08.2021 - Current
Route Driver - Blue Tiger Coffee
04.2019 - 04.2020
Dispensing Support - DaVita Rx Mavericks
02.2016 - 10.2018
Shift Coordinator - Adecco USA, Google Express
12.2013 - 12.2015
Porter - Centerplate
04.2008 - 10.2013
Modesto Junior College - Associate of Science, Computer Graphics Applications
Modesto Junior College - Associate of Arts, Studio Arts
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