Alex Dello Russo

• Work with prospective residents & families through discovery, touring & move-in processes.
• Manage & grow relationships with paid referral sources to ensure consistent streams of new business
• Complete daily business development in region to grow healthcare & grassroot non-paid referrals.
• Manage sales operations of entire community & track KPIs in CRM
• Grew total community occupancy above 88%
• Increased memory care occupancy by 50% in Q1 2024
• Led portfolio in move ins in Q1 2024 & set new quarterly record for community
• Finished T-6th in metric based sales performance out of 270 communities in Q1 2024

• Developed productive relationships with C-Level and Director Level managers while consulting and uncovering needs and match available solutions.

• Specialized in Accounting and Finance workforce solution selling.

• Focused on Mid, Large, and Enterprise Sized companies withing the Manufacturing, Distribution, Retail and Consumer Products, and Life Sciences/Healthcare verticals within Philadelphia, PA & Delaware County, PA

• Prospected companies with buying potential within the above listed verticals using Territory, Account Planning and Account qualification planning guidelines.

• Engaged Customers based on pre-completed research leading with value and solution orientated approach. Set up follow up meetings based on buying window and current demand.

• Qualified needs based on identifying the business pain, urgency, budget, timelines, and decision-making criteria.

• Delivered based on pre-agreed upon criteria, pricing, durations, and additional variables.

• Serviced customer in efforts to solicit feedback, saturate account, obtain referrals, and build a stronger business relationship.

• Documented all Sales Related activity such as: Account Plans, Cold Calls, Outbound Email, and Deal Pipeline in Salesforce Connected.

• Developed, Trained, and Managed a team of recruiters to come up with strategies to deliver on current, or upcoming client needs. Such as sourcing, screening, and selection processes.

• Performance Metrics (Week to Week): 15 Meetings (10 Current Customers, 5 Prospective). 150 Outbounds (Cold Calls, Emails, LinkedIn Messages). Generate 1-2 new leads a week.

• Oversee all aspects of sales operations for a provider of healthcare solutions growing revenue from $67mil to $101m over a 26 month tenure
• Developed and coached a team of 7 sales managers focusing on business development, cold calling, pipeline development, prospecting and lead generation
• Mapped and planned new sales territories to ensure organized outreach efforts & pipelines & promote targeted relationship building
• Developed and expanded sales pipeline by building referral networks, attending industry conferences and networking with other healthcare providers
• Ensured accurate reporting and documentation of activity and pipeline in sales software meeting weekly and quarterly KPIs
• Oversaw full talent acquisition and recruiting cycle for both external & internal employees

• Worked with a team to provide staffing and scheduling for 400+ clients and 800+ external employees
• Used industry expertise and communication to deal with grievances and ensure client satisfaction
• Lead full recruitment cycle including sourcing, talent recruitment and acquisition, offer negotiation & on-boarding
• Generated referral sources and leads to grow revenue and develop sales expertise
• worked in a supporting sales role helping grow over 105 new accounts generating $1.8 million in re-occurring revenue while building relationships with 25+ new referral sources
• #1 of 14 producers Q3, Q4 FY 2019 & Q1, Q2, Q3 FY 2020