Summary
Overview
Work History
Education
Skills
Timeline
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ALEX DEMEULES

OTSEGO,USA

Summary

Consumer Retail Branch Team Member with over six years of experience in retail banking, specializing in conflict resolution, credit evaluation, and risk assessment. Recognized for exceptional service and reliability with multiple awards, including eleven soon to be twelve total Keystone Awards and two straight Winners Circle Awards. Adept at utilizing Trustone Systems to enhance customer satisfaction and streamline financial processes.

Overview

8
8
years of professional experience

Work History

PERSONAL BANKER 2

TruStone Financial
04.2023 - Current
  • Deliver exceptional member service, enhancing customer satisfaction and loyalty.
  • Process vehicle and personal loans, ensuring efficient and accurate transactions.
  • Manage home equity loans and business credit card applications, optimizing financial solutions.
  • Facilitate deposit account applications, streamlining account setup and maintenance.

PERSONAL BANKER 1

TruStone Financial
04.2022 - 04.2023
  • Facilitate deposit account applications, streamlining account setup and maintenance.
  • Deliver exceptional member service, enhancing customer satisfaction and loyalty.
  • Process vehicle and personal loans, ensuring efficient and accurate transactions.

BRANCH OPERATIONS ASSOCIATE MANAGER

Wells Fargo Bank
03.2018 - 04.2022
  • Managed conflict resolution, enhancing team onboarding and branch strategies.
  • Assessed risk and compliance to safeguard clients and Wells Fargo.
  • Delivered exceptional client service, efficiently handling transactions.
  • Identified client needs, connecting them with senior bankers.
  • Scheduled tasks to optimize branch operations.

Education

HIGH SCHOOL DIPLOMA -

Big Lake High School
Big Lake, MN
06.2012

Skills

  • TruStone Systems expertise
  • Meridian Link expertise
  • Skilled in resolving conflicts
  • Credit Evaluation
  • Risk analysis expertise
  • Critical analysis skills
  • Attention to Detail
  • Effective time management
  • Building strong professional connections
  • Client support
  • Customer service excellence

Timeline

PERSONAL BANKER 2

TruStone Financial
04.2023 - Current

PERSONAL BANKER 1

TruStone Financial
04.2022 - 04.2023

BRANCH OPERATIONS ASSOCIATE MANAGER

Wells Fargo Bank
03.2018 - 04.2022

HIGH SCHOOL DIPLOMA -

Big Lake High School

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ALEX DEMEULES