Alex Desai
Morgantown
Summary
Results-driven individual with experience in equipment maintenance and inventory management. Skilled in troubleshooting and enhancing communication among team members, aiming to drive operational improvements and ensure exceptional customer experiences.
Overview
2
2
years of professional experience
Work History
Sound & Tech Intern
SUMC Church
Morgantown
04.2025 - Current
- Supported equipment setup and maintenance to ensure operational readiness.
- Worked with colleagues to resolve technical issues, improving system reliability.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Teamed up with colleagues to streamline processes, fostering better communication.
Pro Shop Manager
Mountaineer Golf
Morgantown
03.2024 - Current
- Oversaw daily pro shop operations, streamlining processes to enhance customer experience.
- Guided customers in equipment selection, leveraging product knowledge to enhance their purchasing decisions.
- Cultivated strong customer relationships, resulting in increased satisfaction and repeat business.
- Trained new staff on customer service standards and product information.
- Maintained inventory levels and organized stock.
- Maintained accurate records for all transactions including cash register receipts, credit card payments, product returns and exchanges.
- Maintained cleanliness of store premises by organizing shelves and displays regularly.
Education
Bachelor of Arts - Music Business & Industry
West Virginia University
Morgantown, WV05-2026
Skills
- Audio equipment setup
- Live event production
- Technical troubleshooting
- Equipment operation
- Inventory management
- Process improvement
- Team collaboration
- Customer service
Timeline
Sound & Tech Intern
SUMC Church
04.2025 - Current
Pro Shop Manager
Mountaineer Golf
03.2024 - Current
Bachelor of Arts - Music Business & Industry
West Virginia University