Alex Diaz
Punta Gorda,FL
Summary
Dedicated and passionate job seeker with strong organizational skills, eager to secure an entry-level IT position. Ready to contribute to the team and help achieve company goals.
Overview
11
11
years of professional experience
Work History
Freight Broker
Oxum Corporation
12.2022 - 12.2023
- Received and prepared work orders.
- Booked loads on DAT Board, Truck Stop, or Broker load boards.
- Negotiated rates for Owner Operators and company drivers.
- Managed Broker/Carrier agreements, W9, Insurance, and Authority.
- Scheduled pickups and deliveries according to drivers' hours of service.
- Communicated and negotiated effectively with 5-10 drivers daily.
- Tracked all miles, fuel, rate per mile, and entered driver payroll.
- Managed paperwork for billing processes.
Freight Broker/Transportation Dispatcher
Legs Transportation
03.2013 - 09.2022
- Plan and schedule driver assignments and routes based on customer orders and delivery deadlines.
- Optimize routes to maximize efficiency and reduce transportation costs.
- Maintain constant communication with drivers to provide updates, instructions, and support.
- Act as a liaison between drivers, customers, and other company departments.
- Book loads using load boards such as DAT Board and Truck Stop.
Negotiate rates with shippers and brokers to secure profitable loads for the company.
- Monitor driver compliance with hours of service regulations and company policies.
- Ensure all drivers have the required documentation, including valid licenses, insurance, and authority to operate.
Education
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UT08.2025
Skills
- Fast Learner: Quickly adapts to new technologies and environments
- Positive Attitude: Maintains a constructive and proactive mindset in all tasks
- Active Listening: Excellent at understanding and interpreting verbal instructions
- Time Management: Efficiently prioritizes and completes tasks to meet deadlines
- Active Learning: Continuously seeks to improve knowledge and skills
- Computer Skills: Proficient in various software and hardware troubleshooting
- Attention to Detail: Ensures accuracy and thoroughness in all work
- Email and Telephone Etiquette: Professional and courteous in all communications
Accomplishments
- CompTIA A+ Certification: Demonstrated proficiency in IT operational roles, including troubleshooting, configuring, and managing devices and networks.
- Google IT Support Professional Certification: Gained foundational IT support skills, covering network protocols, cloud computing, and security.
- Cyber Security Studies: Actively pursuing a degree in Cyber Security, with coursework focused on network security, ethical hacking, and incident response.
- Hands-On Projects: Completed several hands-on projects, including setting up secure networks and implementing security protocols.
- IT Club Member: Actively participated in the school’s IT club, collaborating with peers on tech projects and staying updated on industry trends.
Timeline
Freight Broker
Oxum Corporation
12.2022 - 12.2023
Freight Broker/Transportation Dispatcher
Legs Transportation
03.2013 - 09.2022
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
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