Alex Diaz

• Utilized various software applications such as Salesforce to maintain accurate records of customer information.
• Tracked sales activity via computer software programs such as Salesforce.com.
• Utilized CRM software tools such as Salesforce to track customer information and maintain accurate records of interactions with customers over time.
• Spoke to different Funding Agencies to Negotiate deals for the Merchant.

• Assisted department personnel in completion of routine tasks to meet deadlines.

• Compared identifying information and counted items in incoming shipments to verify information against bills, packing lists and invoices.

• Updated databases and company files with current data.

• Monitored file access and released information to authorized parties.

• Addressed incoming customer communications via telephone and email.

• Utilized computer and job-related software to maintain and update filing, inventory, and database systems.