Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Diaz

Donaldsonville,LA

Summary

Versatile Offload Operator and Parts Specialist with extensive experience operating machinery and maintaining safety protocols. Proven track record in troubleshooting, training new team members, and providing exceptional customer service. Strong problem-solving skills and collaborative approach contribute to efficient operations and customer satisfaction. Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Offload Operator

Loadstar
02.2024 - 07.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Successfully offloaded over 100 trains during time spent with the company.

Parts Specialist

O'Reilly Auto Parts
01.2023 - 09.2023
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Was part of the top 10 percent of associated sales in the region

Technical Assistant

Ascension Parish School Board
08.2021 - 06.2022
  • Provided technical guidance and support to team members.
  • Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
  • Recorded information surrounding system failure to assist future rebuilds.
  • Served as point-person for support requests with clients and vendors.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Researched common technology performance issues to assist with diagnoses.
  • Configured 2000 laptops over the course of 4 months.

Education

High School Diploma -

Dutchtown Highschool
Geismar, LA
05.2022

Skills

  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Equipment Operation
  • Effective Communication
  • Valid Driver's License
  • Tool operation
  • Heavy Lifting
  • Flexible Schedule
  • Efficient multitasking
  • Safety Compliance

Timeline

Offload Operator

Loadstar
02.2024 - 07.2024

Parts Specialist

O'Reilly Auto Parts
01.2023 - 09.2023

Technical Assistant

Ascension Parish School Board
08.2021 - 06.2022

High School Diploma -

Dutchtown Highschool
Alex Diaz