Alexander DiMasi
Coventry
Summary
Recent graduate of the University of Rhode Island's College of Business with a Bachelor of Science in Finance (May
2025). A highly motivated and dependable professional with diverse experience in customer service, hospitality, and retail. Known for strong interpersonal skills, problem-solving abilities, and a diligent work ethic. Proven ability to work in fast-paced environments, manage multiple responsibilities, and contribute positively to team dynamics. Seeking opportunities where I can bring value through analytical thinking, client support, and efficient service execution. Proficient in excel and financial analysis.
Overview
4
4
years of professional experience
Work History
Financial Customer Associate
Fidelity Investments
Smithfield, RI
07.2025 - Current
- Assisted clients with account management
- Provided participant support in processing and explaining financial transactions
- Collaborated with team members to improve efficiency.
- Exercised my Financial education and background, further enhancing it.
- Supported participants and developed strong interpersonal skills
Customer Service Cashier
PVD Pizza
Kingston, RI
10.2024 - 05.2025
- Operated cash registers to process payments for goods and services.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Counted and balanced cashier drawers.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Addressed customer questions and concerns regarding products and services.
Valet
Newport Harbor Island Resort
Newport, RI
04.2024 - 11.2024
- Greeted customers and took car keys to park vehicles in available spots.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
- Processed payments using credit card terminals or cash registers as necessary.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
- Kept digital logs updated with cars, locations and special customer information.
Server
George's Of Galilee
Narragansett, RI
03.2023 - 09.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Trained new employees on restaurant procedures and plating techniques.
- Prepared checks, itemizing total meal costs and taxes.
Server
Olive Garden
Warwick, RI
02.2022 - 03.2023
- Trained new employees to perform duties.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
Education
Bachelor of Science - Finance
University of Rhode Island
Kingston, RI05-2025
Skills
- Financial analysis
- Data analysis
- Microsoft Excel
- Budget forecasting
- Customer service
- Relationship management
- Customer service excellence
- Attention to detail
Timeline
Financial Customer Associate
Fidelity Investments
07.2025 - Current
Customer Service Cashier
PVD Pizza
10.2024 - 05.2025
Valet
Newport Harbor Island Resort
04.2024 - 11.2024
Server
George's Of Galilee
03.2023 - 09.2023
Server
Olive Garden
02.2022 - 03.2023
Bachelor of Science - Finance
University of Rhode Island
Apparel Chair- TKE Chapter URI
- Served as the Apparel chair on the executive board of Tau Kappa Epsilon at the University of Rhode Island from
December 2023-September 2024. - My job as the apparel chair for the Alpha-Rho Chapter of Tau Kappa Epsilon the University of Rhode Island was to create meaningful and popular designs for our merchandise at the most reasonable cost possible. As apparel chair, my job was to create shirt and sweatshirt designs that were sold to help benefit the financial structure of our organization. I was tasked with the creation of these designs, making sure that they met the regulations and expectations of our National chapter, and keeping in touch with graphic designers and clothing companies to make them a reality. The most important part of the job was staying in budget, as my greatest task was to ensure that I could create the best quality pieces of merchandise using the most cost efficient techniques possible in order to save my fraternity money in the design process. I was then tasked with pricing the items to ensure that our organization was maximizing total potential profit as well as distributing the items which greatly enhanced my communication and sales skills.