Summary
Overview
Work History
Education
Skills
Timeline
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Alex Dumez

Ellington,CT

Summary

Results-driven professional with a proven track record in customer service and team collaboration. Skilled in training junior technicians and streamlining workflows to improve efficiency and service quality.

Overview

2026
2026
years of professional experience

Work History

Lawn Care Technician

Grassroots
Ellington, CT
11.2016 - Current
  • Operated and maintained lawn care equipment to ensure optimal performance and safety standards.
  • Assessed customer needs to provide tailored lawn care solutions and enhance satisfaction.
  • Trained junior technicians on proper equipment usage and effective landscaping practices.
  • Streamlined workflow processes, reducing service time while maintaining high-quality results.

Food Runner

Casey's Cafe
Ellington, CT
2022 - 2024
  • Delivered food orders promptly to ensure customer satisfaction and dining experience.
  • Coordinated with kitchen staff to streamline order preparation and minimize wait times.
  • Maintained cleanliness and organization of dining area to enhance overall ambiance.
  • Assisted servers by replenishing supplies and clearing tables efficiently.

Barista

LuAnn's Bakery & Cafe
Ellington, CT
2020 - 2022
  • Prepared high-quality beverages according to customer preferences and established recipes.
  • Maintained cleanliness and organization of workstations and equipment throughout service.
  • Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
  • Assisted in training new staff on beverage preparation techniques and cafe operations.

Education

Bachelor of Arts - Psychology

Eastern Connecticut State University
Willimantic, CT
05-2026

Associate of Arts - Psychology

Manchester Community College
Manchester, CT
05-2024

High School Diploma -

Ellington High School
Ellington, CT
06-2022

Skills

  • Equipment maintenance
  • Strong work ethic
  • Customer service
  • Heavy lifting
  • Physically fit
  • Team collaboration
  • Responsible and punctual
  • Flexible and adaptable

Timeline

Lawn Care Technician

Grassroots
11.2016 - Current

Food Runner

Casey's Cafe
2022 - 2024

Barista

LuAnn's Bakery & Cafe
2020 - 2022

Bachelor of Arts - Psychology

Eastern Connecticut State University

Associate of Arts - Psychology

Manchester Community College

High School Diploma -

Ellington High School
Alex Dumez