Alex Durall
Humble,TX
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
6
6
years of professional experience
Work History
Sales Specialist
Lowe's
04.2023 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
Construction Assistant
AllServ Development
06.2022 - 04.2023
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Identified and fixed issues during phases of production.
General Service Technician
West Lake Houston Automotive
08.2018 - 06.2022
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Proactively identified potential future issues during routine inspections, preventing costly breakdowns or damage to vehicles.
- Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
Education
High School Diploma -
Atascocita High School
Humble, TX05.2018
Skills
- Power Tools Operation
- Safety Procedures
- Environmental awareness
- Mechanical Troubleshooting
- Customer Service
- Work with Minimal Supervision
- Attention to Detail
- Flexible and Adaptable
- Punctual and Reliable
- Installation and Repair
- Heavy Lifting
- Hand tool expertise
Timeline
Sales Specialist
Lowe's
04.2023 - Current
Construction Assistant
AllServ Development
06.2022 - 04.2023
General Service Technician
West Lake Houston Automotive
08.2018 - 06.2022
High School Diploma -
Atascocita High School