Open To Work
Alex Erbsland
Bridgeport,CT
Work Preference
Summary
Dynamic sales professional with diverse experience in sales and customer service. Excelled in building strong client relationships and consistently meeting customer needs through effective communication and prompt service.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
INSIDE SALES
NORTHEAST BUILDING & HOME
New Canaan, Connecticut
05.2026 - Current
- Assisted walk-in customers with contractor needs, delivering prompt service and achieving high satisfaction.
- Coordinated vendor pricing and delivery, improving overall customer experience.
- Typed accurate quotes for contractors' material take-offs on in-stock and special order items, facilitating timely project completion.
- Supported homeowners and DIY customers with inquiries related to home center products.
- Identified various types of moulding trim and wood specifications for contractors and carpenters.
Personal Trainer
Evolution Physical Therapy & Fitness
Darien, USA
05.2024 - 03.2026
- Designed performance-based adult fitness coaching programs, monitoring form and motivating clients.
- Managed strength and conditioning programs for middle and upper school varsity and junior varsity teams, enhancing athletic performance and team readiness.
- Led middle school fitness classes, developing individualized training plans and post-rehabilitation programming to support student recovery and fitness goals.
- Tracked client and athlete progress to promote safe, effective, engaging workouts.
Server
Manzo Ristorante
Stamford, CT
02.2024 - 07.2024
- Provided excellent guest service in a high-paced dining environment.
- Assisted guests with menu selections and special dietary needs effectively.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining areas throughout service shifts.
Sales Associate
Interstate Lakeland Lumber
Greenwich, USA
09.2022 - 02.2024
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure satisfaction.
- Built and maintained strong customer relationships, resulting in increased repeat business and referrals.
- Collaborated with team members to design merchandise displays, enhancing foot traffic and contributing to sales growth.
- Worked with marketing and operations teams to implement promotional campaigns, improving overall customer engagement.
- Participated in ongoing training to stay current on product features, industry trends, and sales techniques.
- Assisted with inventory management, including stock checks, restocking, and order placement.
- Maintained a clean, organized work environment and efficiently managed multiple tasks during high-volume periods.
Sales Specialist
The Edge Fitness Clubs
Old Greenwich, USA
07.2022 - 12.2022
- Conducted high-volume sales activity, averaging 50+ calls daily, achieving consistent membership sales in a high-traffic location.
- Delivered facility tours, needs-based selling, objection handling, and contract execution, driving both member acquisition and retention.
- Supported membership and personal training sales as second-in-command, contributing to revenue growth.
- Managed daily club operations, maintaining cleanliness and ensuring excellent member experience through prompt resolution of customer service issues.
Manager in Training (MIT)
LA Fitness
Stamford, USA
03.2022 - 07.2022
- Consistently recognized as the #1 MIT in the region for membership sales during tenure.
- Guided prospects through the full membership sales process, including tours, needs analysis, objection handling, and closing.
- Conducted 60+ outbound sales calls daily, generating new member leads and increasing club traffic.
- Planned and executed in-club and outdoor marketing events, partnering with local businesses and corporate partners to enhance community engagement.
- Served as third-in-command on sales team, collaborating with General Manager and Assistant General Manager to achieve sales objectives.
Supervisor
Crunch Fitness
Port Chester, USA
02.2021 - 03.2022
- Supervised front desk staff and nighttime cleaning crew to maintain cleanliness, safety, and operational standards.
- Managed front desk operations during evening shift (3:00 PM-11:00 PM), ensuring smooth service as sole manager on duty from 6:00 PM-11:00 PM.
- Handled high-volume member interactions including billing discrepancies, account adjustments, and conflict resolution.
- Supported associate sales efforts by tracking weekly performance metrics and motivating staff through performance incentives, enhancing team engagement and sales outcomes.
Server
Innis Arden Country Club
Greenwich, USA
02.2020 - 02.2021
- Assisted servers by clearing and resetting tables in dining area. in March, contributing to dining service before COVID-19 shutdowns.
- Demonstrated adaptability and strong customer service skills in high-volume member-focused environment.
- Oversaw front desk operations for 30 hours weekly at gym. weekly at gym front desk while supporting food service and maintenance 10-20 hours weekly.
- Collaborated across multiple departments upon reopening, including poolhouse café and front desk operations.
- Adapted to clubhouse and grounds maintenance during facility closures, ensuring seamless daily operations.
Education
High School Diploma - Upper secondary education
Horizon High School
Thornton, CO05-2019
Skills
- Consultative selling
- Sales presentations
- Value-added selling
- Retention strategies
- Customer support
- Sales team leadership
- Sales team development
- Social media marketing
- Appointment scheduling
- Time management skills
- Client interaction
- Organizational skills
- Writing skills
Certification
- Concussion Certified, 09/01/24, Present
- Certified Personal Trainer, 08/01/24, 08/01/26
- Driver's License
- Certified Fitness Instructor
- First Aid Certification
- AED Certification
- CPR Certification
- ISSA CPT
Languages
- Spanish, Intermediate
- English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Limited
Timeline
INSIDE SALES
NORTHEAST BUILDING & HOME
05.2026 - Current
Personal Trainer
Evolution Physical Therapy & Fitness
05.2024 - 03.2026
Server
Manzo Ristorante
02.2024 - 07.2024
Sales Associate
Interstate Lakeland Lumber
09.2022 - 02.2024
Sales Specialist
The Edge Fitness Clubs
07.2022 - 12.2022
Manager in Training (MIT)
LA Fitness
03.2022 - 07.2022
Supervisor
Crunch Fitness
02.2021 - 03.2022
Server
Innis Arden Country Club
02.2020 - 02.2021
High School Diploma - Upper secondary education
Horizon High School