Alex Erck
Coon Rapids,MN
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Automotive Technician
New Brighton Ford
08.2020 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Frozen and Dairy Associate
Cub Foods
11.2017 - 01.2020
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Participated in ongoing training and development opportunities to stay current with industry trends and enhance overall performance as a Frozen and Dairy Associate.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
Education
Ford Asset/ Automotive Repair - Automotive Repair
Hennepin Technical College
Minneapolis, MN08.2022
Skills
Problem solving, strong work ethic, willingness to learn, willingness to work as a team, communication
Timeline
Automotive Technician
New Brighton Ford
08.2020 - Current
Frozen and Dairy Associate
Cub Foods
11.2017 - 01.2020
Ford Asset/ Automotive Repair - Automotive Repair
Hennepin Technical College