Alex Escamilla
Poteet,TX
Summary
Dynamic Salesfloor Associate with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through proactive engagement and product knowledge. A dependable team player, adept at maintaining store organization and promoting merchandise effectively, contributing to a positive shopping experience and achieving sales goals.
Overview
6
6
years of professional experience
Work History
Salesfloor Associate
Walmart
07.2019 - Current
- Assisted customers with product inquiries, providing accurate information and recommendations.
- Maintained organized sales floor, ensuring products were stocked and displays were appealing.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Operated point-of-sale system, processing transactions efficiently and accurately.
- Implemented store promotions by arranging merchandise according to marketing guidelines.
- Engaged with customers to build rapport, enhancing overall shopping experience.
- Adapted to changing priorities in fast-paced retail environment, demonstrating flexibility and teamwork skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Communication with customers professionally and proactively to provide product information and advice.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Have transferred to different areas of the store, thus allowing more knowledge on how to help, and direct customers to what they want or need.
Education
Poteet High School
Poteet, TX05-2019
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Sales expertise
- Store cleaning
- Product promotion
- Honest and dependable
- Customer assistance
- Team cooperation
- Excellent written and verbal communication
- Positive customer engagement
Timeline
Salesfloor Associate
Walmart
07.2019 - Current
Poteet High School
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