Alex Escobedo

Chicago,IL

Summary

Taproom operations professional with focus on delivering exceptional customer service and increasing patron satisfaction. Proven track record of effectively managing staff, streamlining procedures, and fostering collaborative team atmosphere. Known for adaptability and results-driven approach.

Overview

years of professional experience

Work History

Bartender

Narrow Bar

09.2023 - 04.2025

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Taproom Manager

Two Docs Brewing

08.2020 - 04.2025

Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed day-to-day operations of a high-volume brewery taproom, ensuring exceptional guest experiences and smooth front-of-house coordination.
Scheduled and supervised a team of 8+ bartenders and support staff, optimizing labor efficiency while maintaining quality service.
Spearheaded planning and execution of weekly events including live music, trivia nights, seasonal beer releases, and community festivals, contributing to increased taproom traffic and customer retention.
Served as liaison between front-of-house and brewer, coordinating new product launches and educating staff and customers on beer styles, brewing processes, and brand story.
Monitored draft system maintenance, beer line cleaning schedules, and inventory to maintain freshness and compliance with quality standards.
Developed onboarding and training materials for new staff to ensure consistent service and deep product knowledge.
Collaborated with local vendors, food trucks, and musicians to enrich the customer experience and support community engagement.
Maintained all TABC compliance and health code standards, with zero violations during tenure.
Contributed to social media content and promotional campaigns highlighting new beers, events, and brand initiatives.

Clinical Documentation

Prairie Acres

08.2013 - 07.2020

Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained detailed clinical documentation to ensure accurate patient records and aid in treatment planning.

Education

High School Diploma -

Friona High School

Friona, TX

05-2013

Skills

Proficient in Microsoft Excel
CRM software proficiency
Customer service
Highly reliable

Team player attitude
Patience and tolerance
Engaging personality
Strong multitasking

Timeline