Summary
Overview
Work History
Education
Skills
Timeline
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Alex Esqueda

Compton,CA

Summary

Multi-talented Support Specialist effective at managing information, technical concerns and team member support needs with speed and efficiency. Self-directed and knowledgeable with excellent relationship building and critical thinking skills. Bringing a passion for problem solving in technology. And looking for a environment to development my skills more.

Overview

3
3
years of professional experience

Work History

Maintenance/IT Support Specialist

Hilton Garden Inn Hotel
Redondo Beach, CA
01.2022 - Current
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Operated hand and power tools to complete repairs.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.

Maintenance Technician

Rdm Management
Culver City, California
07.2022 - 09.2024
  • Maintained accurate records of all maintenance activities performed.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
  • Monitored inventory levels of replacement parts and supplies needed for repairs.
  • Operated hand and power tools to complete repairs.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.

Education

Associate of Science - Information Technology

Platt College
Alhambra, CA
07.2023

Skills

  • Flexible Schedule
  • Organizational Skills
  • Microsoft Office
  • Computer Skills
  • Fluent in Spanish
  • Conflict Resolution
  • Maintenance & Repair
  • Problem Resolution
  • Reliable & Trustworthy
  • Active Listening
  • Customer Service
  • Good Work Ethic
  • Supply Management
  • Plumbing
  • Equipment Installation
  • Building Maintenance
  • Tool management
  • Parts Replacement
  • Painting
  • Heat exchangers
  • Hand and power tools
  • Drywall Repair
  • Electrical Troubleshooting
  • Plumbing Repairs
  • Power and hand tool use

Timeline

Maintenance Technician

Rdm Management
07.2022 - 09.2024

Maintenance/IT Support Specialist

Hilton Garden Inn Hotel
01.2022 - Current

Associate of Science - Information Technology

Platt College
Alex Esqueda