Alex Estrada

Crew Member

Chick-fil-A

05.2024 - Current

Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Stocked shelves to organize aisles in assigned department.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Contributed to increased sales by upselling menu items and promoting special offers.
Streamlined drive-thru operations, significantly reducing wait times for customers.
Boosted repeat customer rates by providing friendly and engaging service.
Supported training of new crew members, leading to more efficient onboarding process.
Increased sales of promotional items by effectively communicating benefits and specials to customers.
Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Increased customer satisfaction with prompt and accurate order taking.

Summary

Overview

Work History

Crew Member

Crew member

Education

High School -

Skills

Phone

Timeline

Crew Member

Crew member

High School -

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