Alex Faulkner
Killeen,Texas
Summary
Proven team player with a track record of enhancing customer satisfaction through exceptional customer service and teamwork. Skilled in cash handling and problem-solving, consistently delivering friendly and efficient service to meet quality expectations. Demonstrates automotive knowledge and a commitment to excellence, driving significant improvements in customer engagement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Team Member
Tommy's Express Car Wash
03.2024 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete tasks.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Restaurant Team Member
Whataburger
02.2023 - 03.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Education
High School Diploma -
Ellison HS
Killeen, TX05.2024
Skills
- Automotive knowledge/skills
- Customer Engagement
- Cash Handling
- Customer Service
Certification
ASE MLR Automotive Certification
Refrigerant Licensing
Timeline
Crew Team Member
Tommy's Express Car Wash
03.2024 - Current
Restaurant Team Member
Whataburger
02.2023 - 03.2024
High School Diploma -
Ellison HS