Summary
Overview
Work History
Education
Skills
Timeline
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Alejandro Fernandez

Miami,FL

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

9
9
years of professional experience

Work History

Key Account Manager

Florida Concrete Unlimited
08.2020 - Current
  • Expanded key account base by identifying and cultivating new business opportunities.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
  • Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Realtor Sales Associate

HomeQuest Realty Group
02.2015 - Current
  • Increased client satisfaction by providing exceptional customer service in all real estate transactions.
  • Streamlined property showings for better time management and increased potential sales opportunities.
  • Negotiated successful contracts with attention to detail, ensuring favorable terms for clients.
  • Built strong professional relationships with colleagues and clients, fostering a positive work environment.
  • Developed comprehensive marketing strategies for property listings, resulting in quicker sales times.
  • Organized open houses and private showings to effectively showcase properties to potential buyers.
  • Consistently met or exceeded sales targets through diligent prospecting and lead generation efforts.
  • Collaborated with mortgage brokers, home inspectors, and other industry professionals to provide seamless transaction experiences for clients.
  • Demonstrated excellent problem-solving skills when addressing potential obstacles during transactions, securing successful outcomes for all parties involved.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Education

High School Diploma -

Christopher Columbus High School
Miami, FL
05.2009

Skills

  • Key Account Management
  • High-Impact Proposal Presentation
  • Services Optimization
  • Sales Program Creation
  • Account Development
  • Account Management
  • Business Development
  • Client Relationship Building
  • Product knowledge
  • Relationship building

Timeline

Key Account Manager

Florida Concrete Unlimited
08.2020 - Current

Realtor Sales Associate

HomeQuest Realty Group
02.2015 - Current

High School Diploma -

Christopher Columbus High School

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Alejandro Fernandez