Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alex Franks

Huntsville,AL

Summary

Results-driven Software Test Engineer with SAIC, skilled in manual and regression testing. Successfully developed test plans and automated scripts, enhancing software reliability. Recognized for mentoring junior testers and collaborating effectively with cross-functional teams. Strong problem-solving abilities and a positive attitude contributed to timely bug resolution and improved product stability.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Software Test Engineer

SAIC
07.2019 - Current
  • Developed and executed comprehensive test plans to ensure software quality and functionality.
  • Collaborated with cross-functional teams to identify, document, and resolve software defects.
  • Implemented regression testing strategies to maintain software reliability during updates and enhancements.
  • Mentored junior testers on best practices in software testing methodologies and tools usage.
  • Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
  • Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Participated in available trainings to improve software knowledge.
  • Conducted thorough performance testing, ensuring software stability under heavy load.
  • Kept scripts and test cases updated with current requirements.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Built automated test scripts to handle repetitive software testing work.
  • Used open-source tools to develop automation scripts.

Sales Associate, Shipper/Receiver

Follett Higher Education Group
12.2015 - 07.2019
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Coordinated inbound and outbound shipments, ensuring timely processing and accuracy in documentation.
  • Monitored inventory levels, utilizing warehouse management systems to track stock movements effectively.

Education

BBA - Computer Information Systems

University of North Alabama
Florence, AL
05-2019

Skills

  • Manual testing
  • Black box testing
  • Regression testing
  • Bug tracking
  • Test plan creation
  • Load and stress testing
  • Scripting and documentation
  • Test procedure development
  • Teamwork and positive attitude
  • Software debugging

Certification

  • CompTIA Security+

Timeline

Software Test Engineer

SAIC
07.2019 - Current

Sales Associate, Shipper/Receiver

Follett Higher Education Group
12.2015 - 07.2019

BBA - Computer Information Systems

University of North Alabama

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