Alex Freed
Dry Ridge,KY
Summary
Experienced Sales Professional gifted at negotiating, lead generation, and resolving customer issues before they happen. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Executive/Freight Broker
Boss Logistics LLC
02.2016 - 08.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Met and exceeded service level goals to achieve standards and expectations.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Serviced accounts and proposed new options and services to maximize revenue.
- Prepared additional quotes for current clients to upsell services.
- Created and executed account strategies to translate company goals into reality.
- Negotiated rates with customers and truck drivers/carriers in order to maximize all profit potential, and overall be a key contributor to companies bottom line (Maximum profit).
Warehouse Lead
Capstone Logistics LLC.
03.2013 - 03.2015
- Oversaw daily operations and receiving and handling processes.
- Unloaded, and sorted cargo as part of accurate and efficient daily shipments.
- Supervised warehouse operations by managing employees during shifts with efficiency in a fast-paced environment.
- Maintained top performance standards while working in a cold warehouse environment (Temperature-controlled storage warehouse).
- Managed resource allocation and scheduling of employees.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Kept storage areas organized, clean, and secure to fully protect customer assets.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Handled daily company profits by billing using the COD (Cash/Check on hand) method, and recording all daily profits for upper management.
- Monitored performance and safety practices of warehouse staff.
- Trained employees on equipment operation and safety protocols.
Education
High School Diploma -
Grant County High School
Dry Ridge, KY05.2012
Skills
- Negotiation and persuasion
- Account Management
- Prospecting and Cold Calling
- Sales Strategies Implementation
- Accounts Payable and Accounts Receivable
- Account Oversight
- Personnel Accountability
- Strategic Selling
- Promote Products
- Customer Relationships
- Knowledge of Industrial Standards
- Employee oversight
Accomplishments
- Consistently produced a significant increase in sales YOY (Year over year) during the 7.5 years spent with Boss Logistics.
- Closed more customers than all other sales representatives COMBINED during my employment with Boss Logistics (Up until my resignation).
Certification
- OSHA 10
- Forklift certified
Hobbies
A bit about me:
I like to hunt, fish, ride motorcycles, and enjoy time with my children. I'd REALLY like to get more involved with golf.
Timeline
Account Executive/Freight Broker
Boss Logistics LLC
02.2016 - 08.2023
Warehouse Lead
Capstone Logistics LLC.
03.2013 - 03.2015
High School Diploma -
Grant County High School
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