Overview
Work History
Education
Skills
Timeline
Generic
Alex Fricke

Alex Fricke

Winston Salem,NC

Overview

14
14
years of professional experience

Work History

Artist

Self Employed Services
01.2013 - Current
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
  • Contributed to creative process through original ideas and inspiration.
  • Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
  • Mentored junior artists in studio, providing guidance on technical skills and professional development.
  • Conducted workshops for aspiring artists, sharing techniques in various mediums and inspiring creativity.

Crew Team Member

Hitachi Energy
01.2024 - 04.2024
  • Worked well with teammates and accepted coaching from management team.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Assisted other team members to achieve goals.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Contributed to the achievement of company targets through consistent delivery of high-quality service.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.

Detail Manager

Flow Automotive Inc.
10.2020 - 12.2020
  • Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
  • Inspected finished work to verify employee compliance with detailing standards.
  • Coordinated exterior and interior washing of vehicles according to customer wishes.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Trained detail team to deliver best possible service to customers with quality work.
  • Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
  • Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
  • Managed team of Number personnel focused on providing expert detailing services to Type customers.
  • Maintained an organized workspace, ensuring all tools were easily accessible for efficient task completion.
  • Enhanced customer satisfaction by implementing efficient detailing processes and maintaining high-quality results.
  • Promoted a positive work environment that fostered teamwork, resulting in higher employee engagement levels and reduced turnover rates among detailers.
  • Handled delicate tasks such as paint correction or ceramic coating application with precision to meet or exceed client expectations consistently.
  • Established clear lines of communication between detail team members and other departments within the organization for seamless cooperation during projects requiring cross-functional collaboration.
  • Monitored progress of ongoing projects, proactively addressing potential delays or bottlenecks to ensure timely completion.
  • Implemented safety protocols for the use of chemicals and equipment, reducing workplace accidents and injuries.
  • Resolved customer complaints promptly and professionally, retaining business relationships while upholding company reputation.
  • Trained new hires in proper detailing techniques and company policies, leading to consistent service quality across the team.
  • Collaborated with sales staff to upsell additional services to customers, increasing overall revenue for the department.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Detailer

Flow Automotive Inc.
01.2020 - 10.2020
  • Washed cars and trucks daily for auto dealership.
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Shined vehicle windows and windshields to remove water spots.
  • Built trust with clients through transparency in pricing structures, setting accurate expectations regarding turnaround times and costs associated with each project.
  • Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Maintained clean, tidy and safe work environment.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Provided exceptional customer service and addressed customer inquiries.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Applied protective agents, including sealants, to protect surfaces.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Refilled gas tanks and documented fluid levels.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Polished windows and mirrors of vehicles and equipment.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Maintained records of cleaning activities.
  • Followed safety guidelines for cleaning vehicles and equipment.

Crew Member

Bojangles' Famous Chicken 'n Biscuits
05.2011 - 08.2011
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

High School Diploma - Math Science Technology

Scotland High School
Laurinburg, NC
05.2011

Skills

    Communication Skills

    People Skills

    Cultured

    Hand skills

    Polite

    Trustworthy

    Hard Working

    Driven

    Music Production

    DJ

    Public Speaking

    Instructor

    Mentor

Timeline

Crew Team Member

Hitachi Energy
01.2024 - 04.2024

Detail Manager

Flow Automotive Inc.
10.2020 - 12.2020

Detailer

Flow Automotive Inc.
01.2020 - 10.2020

Artist

Self Employed Services
01.2013 - Current

Crew Member

Bojangles' Famous Chicken 'n Biscuits
05.2011 - 08.2011

High School Diploma - Math Science Technology

Scotland High School

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Alex Fricke