Alex Fuson
IT - Networking Infrastructure & A/V
Bradenton,FL
Summary
Knowledgeable and highly motivated team player well-versed in planning and overseeing networking and technical operations. Self motivated with over a10-year record of achievement in IT, Networking, Audio / Video, software implementation and attention to detail. Consistent career history of meeting production goals for throughput and quality.
Overview
10
10
years of professional experience
2
2
year of post-secondary education
6
6
Certificates
Work History
Owner /Lead Technician
You Have Connections LLC
Bradenton, FL
11.2012 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained up-to-date administrative records to monitor operational conditions.
- Trained and motivated employees to perform daily business functions.
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Pulled and terminated variety of cables.
- Performed service and system maintenance as directed.
- Provided troubleshooting techniques in integrating professional audio/video systems.
- Television, projector, network streaming device installation and configuration
- Installation and configuration of routers, modems and networking nodes
- Structured cabling and wiring installation
- Audio, sound system and speaker installation
- Custom computer, gaming computers, NAS servers and server builds, installation and configuration
Executive Producer and Technical Project Manager
Spot Link LLC ( DBA Phil's Gang )
Sarasota, FL
03.2016 - 11.2021
- Acting Network and Systems Administrator
- Configuring, implementing, terminating and maintaining network infrastructure such as structured wiring, routers, security appliances, switches and servers
- Building, upgrading and maintaining employee work stations, both hardware and software.
- Assisting in help desk support for Phil's Gang members. Including but not limited to Phil's Gang proprietary stock charts, Microsoft, Mac, Linux, Android and iPhone devices
- Operating and maintaining A/V and live streaming hardware and software such as mixing boards, microphones, webcams, Wirecast, GoToMeeting, Vimeo, Youtube, Facebook, Twitter and all RTMP streaming server platforms
- Daily operations included the Phil's Gang radio show in which I operated the audio console. Physical board - Behringer X32 producer / X32 edit software
- Researching and recommending new technology to consolidate network resources and cost effectiveness
- Writing and creating marketing material for radio and online commercials. Recording voice overs
- Creating graphics. Audio / Video production and editing
- Sitting in for the radio talent and hosting the live coast to coast radio show
- Growing and maintaining relationships with vendors, audio engineers, Phil's Gang members and co-workers
Structured Wiring Technician
Nextspeed
Manatee County, Florida
01.2015 - 02.2016
- DATA
- TELEPHONE
- FIBER OPTICS
- PUBLIC ADDRESS
- CCTV/CATV/MATV
- AUDIO/VISUAL/VOICE ENHANCEMENT, ETC.
- WIRELESS MICROPHONE
- GROUNDING & BONDING
- INSTALLATION, SERVICE & REPAIR
- DESIGN & CONSULTING
- WIRELESS ACCESS POINTS
- OSP/ISP
- DIRECTIONAL BORING
- RELOCATION ASSISTANCE
- LEGACY CABLE REMOVAL
- CERTIFICATION & DOCUMENTATION
- BUILDING AUTOMATION SYSTEM
- STRUCTURED WIRING
- PATHWAYS & CONDUIT INSTALLATION
IT Support Specialist
Spot Link INC ( DBA Phil's Gang )
Sarasota, FL
10.2013 - 09.2014
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Maintained and operated AV equipment for use during internal presentations and client-facing events.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Delivered onsite technical support for 10 employees.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Provided technical support to over 3,000 members.
- Assisted customers with product selection based on stated needs, proposed use and budget.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Education
Network Support Services - Networking And Information Technology
Manatee Technical Institute
Bradenton, FL 08.2011 - 06.2012
Certification
MCP - Microsoft Certified Professional
Skills
IT Technician
Customer Service
Quality Control
Networking
Software Integration
Audio
Video
Structured Cabling and Termination
Timeline
Executive Producer and Technical Project Manager
Spot Link LLC ( DBA Phil's Gang )
03.2016 - 11.2021
MS - Microsoft Specialist
12-2015
Structured Wiring Technician
Nextspeed
01.2015 - 02.2016
IT Support Specialist
Spot Link INC ( DBA Phil's Gang )
10.2013 - 09.2014
State College of Florida Workforce Solutions
02-2013
Owner /Lead Technician
You Have Connections LLC
11.2012 - Current
MCP - Microsoft Certified Professional
06-2012
MCTS - Microsoft Certified Technology Specialist
06-2012
CISCO CCNA Discovery I, II, III
05-2012
ComTIA A+
01-2012
Network Support Services - Networking And Information Technology
Manatee Technical Institute
08.2011 - 06.2012
Accomplishments
Graduated MTI with honors