Alex Garcia
Chicago,IL
Summary
Energetic Busser with years of experience in fast-paced environments. Committed to managing guest expectations and maximize satisfaction. Well-versed in staying on top of guest needs and delivering fast, friendly service.
Overview
9
9
years of professional experience
Work History
Server Assistant
Gordon Ramsay Burger
Chicago, Illinois
07.2023 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with bussing tables and cleaning up spills.
- Addressed customer complaints and inquiries to verify satisfaction.
- Arranged tables and chairs for special occasions and events.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Greeted customers warmly to provide exceptional customer service.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Assisted with dining room set up prior to and after service period.
Polisher/busser
Summerhouse Santa Monica
Chicago, Illinois
06.2021 - 05.2023
- Trained new staff in bussing and cleaning procedures.
- Assisted wait staff with timely food delivery and guest requests.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Monitored dining room and bar areas for signs of overcrowding.
- Assisted with bussing tables and cleaning up spills.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Reset and cleaned tables quickly to prepare for new customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Arranged tables and chairs for special occasions and events.
- Addressed customer complaints and inquiries to verify satisfaction.
Del Frisco Double Eagle Steakhouse
John Schneider
, IL
12.2015 - 08.2018
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Swept, mopped and removed debris from dining room floors.
- Transported filled bus tubs to kitchen dishwashing area.
- Wiped down and cleaned chairs, booths and highchairs.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Greeted guests with friendliness and professionalism.
Education
High School Diploma -
Kelvyn Park High School
06.2011
Some College (No Degree) - Culinary Arts
School of The Art Institute of Chicago
Chicago, ILSkills
- Attention to Detail
- Problem-Solving
- Sanitizing and Cleaning
- Teamwork and Collaboration
- Table Coordination
- Floor Cleaning
- Employee Training
- Table Bussing
- Table Setting
- Silverware and Glassware Restocking
- Beverage and Ice Dispenser Refilling
- Customer Service
Timeline
Server Assistant
Gordon Ramsay Burger
07.2023 - Current
Polisher/busser
Summerhouse Santa Monica
06.2021 - 05.2023
Del Frisco Double Eagle Steakhouse
John Schneider
12.2015 - 08.2018
High School Diploma -
Kelvyn Park High School
Some College (No Degree) - Culinary Arts
School of The Art Institute of Chicago
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