Alex Giroux
Chula Vista
Summary
Energetic and dependable customer service professional with 2+ years of experience in fast-paced service environments, including food service, healthcare, and public safety. Skilled in communication, team coordination, and maintaining high standards of safety and service. Recognized for strong work ethic, adaptability, and the ability to thrive under pressure.
Overview
2
2
years of professional experience
Work History
Lifeguard I
Human Resources, City of Chula Vista
03.2023 - 10.2023
- Enforced safety regulations, resulting in a noticeable reduction in incidents.
- Performed emergency rescues and administered first aid as needed.
- Maintained pool chemical levels and equipment to ensure compliance with health standards.
- Created detailed reports following any incidents or irregularities.
COVID-19 Test Administrator
Optum Serve
02.2022 - 02.2023
- Registered and assisted 100+ clients daily in a fast-paced testing environment.
- Ensured testing accuracy and HIPAA compliance during patient interactions.
- Set up and sanitized equipment, maintaining a safe and efficient workspace.
- Delivered clear instructions to patients and provided timely results entry.
Customer Service Representative
Pizza Hut
08.2021 - 03.2022
- Took phone and in-person orders, ensuring customer satisfaction.
- Managed inventory, restocking supplies and prepping food items.
- Communicated with delivery staff to coordinate timely order dispatch.
- Maintained cleanliness and adhered to food safety protocols.
Education
Bachelor of Science - Psychology / Health Communication
San Diego State University
San Diego, CA05.2027
Skills
- Customer Service & Communication
- Safety & Emergency Response
- Team Leadership & Collaboration
- Equipment Maintenance & Setup
- Inventory Management
- Conflict Resolution
Timeline
Lifeguard I
Human Resources, City of Chula Vista
03.2023 - 10.2023
COVID-19 Test Administrator
Optum Serve
02.2022 - 02.2023
Customer Service Representative
Pizza Hut
08.2021 - 03.2022
Bachelor of Science - Psychology / Health Communication
San Diego State University
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