Alex Gomes
Agawam,MA
Summary
Dynamic Lawn Care Technician with a strong work ethic and proven customer service skills at Yellowstone Landscape. Expert in equipment maintenance and fertilization application, enhancing landscape aesthetics and health. Successfully increased customer retention through tailored services and effective communication, fostering lasting relationships and satisfaction. Committed to delivering high-quality results in all projects.
Overview
8
8
years of professional experience
Work History
Lawn Care Technician
Yellowstone Landscape
Chicopee, MA
12.2022 - 06.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, reporting changes to healthcare team promptly.
- Implemented individualized care plans in collaboration with nursing staff.
- Documented patient progress and care interventions accurately in electronic health records.
- Operated lawn care equipment to maintain residential and commercial landscapes efficiently.
- Applied fertilizers and pesticides following safety protocols to enhance plant health and growth.
- Performed routine inspections of lawns to identify issues and recommend appropriate solutions.
- Assisted in training new team members on equipment usage and safety procedures.
- Managed schedules for service delivery, ensuring timely completion of all maintenance tasks.
- Collaborated with customers to understand their landscaping needs and provide tailored services.
- Maintained accurate records of service performed and materials used for customer follow-up.
- Implemented best practices for waste disposal to promote environmental sustainability in operations.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Developed lasting customer relationships and grew network over time.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
- Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
- Supported business development by offering exceptional service that led to referrals from satisfied customers.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
- Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
- Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
- Enhanced teamwork by sharing expertise with colleagues regarding best practices in landscaping techniques.
- Provided accurate estimates for potential clients based on their lawn care needs and preferences, contributing to a higher conversion rate.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Assisted in the design and installation of landscape features such as flower beds, hardscapes, and irrigation systems to enhance curb appeal.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
- Continuously expanded knowledge of industry trends and advancements through relevant training programs or seminars.
- Optimized watering schedules for clients'' lawns to conserve water resources while promoting healthy turf growth.
- Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.
- Maintained detailed records of services provided for each client''s property to ensure continuity of care over time.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut trees and shrubs to shape and maintain landscape.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Prepared soil for planting and sowing.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Inspected gardens for pests, weeds and diseases.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Maintained gardening tools by replacing blades and fluids.
- Developed and maintained efficient irrigation system for outdoor areas.
- Installed stonework according to landscape design plan and client specifications.
- Developed and implemented strategies for water conservation.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
- Assisted with irrigation system maintenance and repair.
- Educated employees and members of public on plant biology and health.
- Collaborated with gardeners to plan and design outdoor spaces.
PCA
Tempus
Stoughton, MA
01.2021 - 04.2024
- Restocked and rotated food items according to expiry dates to minimize waste.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, reporting changes to healthcare team promptly.
- Implemented individualized care plans in collaboration with nursing staff.
- Documented patient progress and care interventions accurately in electronic health records.
- Communicated effectively with patients and families regarding care procedures and needs.
- Maintained cleanliness and orderliness of patient areas to promote hygiene standards.
- Supported mobility efforts by assisting patients with ambulation and transfers safely.
- Participated in training sessions to enhance caregiving skills and knowledge base.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Collected and transported specimens to prepare for lab testing.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Supported needs of Number+ residents under long-term care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to Type patients in hospital facility.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Masonry Assistant
Curtis Construction
Sturbridge Ma
01.2021 - 04.2022
- Utilized kitchen equipment to meet temperature requirements and proper display.i
- Worked closely with kitchen staff to produce weekly schedule of shifts and duties.
- Reduced workplace accidents by implementing strict adherence to safety protocols and guidelines.
- Conducted daily sanitizing and cleaning procedures at end of each shift before securing building.
- Adapted recipes as needed based on dietary restrictions or special requests from customers, ensuring a personalized dining experience for all guests.
- Successfully met high-volume demands during peak hours without sacrificing food quality or presentation standards.
- Maintained consistent cooking temperatures, producing perfectly cooked dishes with minimal wait times for guests.
- Collaborated with other kitchen staff to create innovative dishes that consistently received positive feedback from customers.
- Implemented proper food safety procedures, ensuring a clean and sanitary work environment at all times.
- Streamlined kitchen processes for increased efficiency and improved meal quality.
- Engaged customers through attractive display of desserts and appetizers on display table near entrance.
- Managed inventory and maintained optimal stock levels, minimizing food waste and reducing costs.
- Demonstrated versatility by adeptly preparing various types of cuisine according to changing menu requirements.
- Mentored junior cooks, imparting valuable skills and techniques to improve overall team performance.
- Enhanced customer satisfaction by delivering high-quality, flavorful meals in a timely manner.
- Earned praise from management for strong work ethic, consistently arriving early and staying late to ensure all tasks were completed efficiently.
- Continuously honed culinary techniques through ongoing professional development opportunities such as workshops and seminars.
- Assisted in menu development, incorporating seasonal ingredients for diverse and dynamic offerings.
- Followed proper food handling procedures established by Area of certification.
- Stocked and organized kitchen supplies and equipment by lifting Number pounds and arranging items.
- Communicated staffing, customer needs and kitchen inventory to company management.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Grill Cook
BGood
Boston, MA
01.2018 - 03.2020
- Prepared and cooked a variety of grilled dishes to meet customer preferences.
- Managed grill station during peak hours, ensuring timely service and quality standards.
- Maintained cleanliness and organization of grill area in compliance with health regulations.
- Collaborated with kitchen staff to coordinate food preparation and plating for optimal efficiency.
- Monitored inventory of grilling supplies, assisting in restocking as needed to avoid shortages.
- Followed recipes and presentation guidelines to deliver consistent meal quality and appearance.
- Trained new team members on grill operations, safety protocols, and best practices.
- Adapted quickly to changing menu items and special requests while maintaining high service standards.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area, resulting in faster service times for guests.
- Participated in catering events, showcasing culinary skills while promoting the restaurant brand at off-site functions.
- Completed daily food preparation and expedited service during bustling business hours.
- Knowledgeable of budgeting, kitchen expenditures and food control practices to minimize daily overall food waste.
- Assisted in the training and onboarding of new hires, sharing expert knowledge and fostering a supportive team environment.
- Received recognition for exceptional culinary skill, contributing to the restaurant''s positive reputation within the community.
- Interacted with Number customers daily to place food orders and provide satisfactory dining experience.
- Established strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting local businesses.
- Utilized creative plating techniques to enhance visual appeal of dishes and entice customer interest in menu offerings.
- Carefully identified and notified patrons of any potential food allergens.
- Proficient in first aid procedures and certified through American Red Cross to address injuries sustained in kitchen.
Cashier
KFC
Boston
01.2016 - 2019
- Processed cash and electronic payments accurately using point-of-sale systems.
- Provided friendly and efficient customer service during high-volume transactions.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, product information, and store policies effectively.
- Collaborated with team members to ensure smooth operation during busy periods.
- Learned company procedures for handling returns, exchanges, and refunds promptly.
- Supported inventory management by restocking merchandise as needed throughout shifts.
- Adapted quickly to changing environments and customer demands during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Boston Community Leadership Academy
Hyde Park, MA06.2014
Skills
- Equipment maintenance
- Strong work ethic
- Customer service
- Driver's license
- Heavy lifting
- Weather tolerance
- Machine safety practices
- Route management
- Language fluency
- Mowing techniques
- Fertilization application
- Irrigation systems
- Commercial landscaping
- Stonework
- Landscape design
Languages
Criole
Native or Bilingual
Timeline
Lawn Care Technician
Yellowstone Landscape
12.2022 - 06.2024
PCA
Tempus
01.2021 - 04.2024
Masonry Assistant
Curtis Construction
01.2021 - 04.2022
Grill Cook
BGood
01.2018 - 03.2020
Cashier
KFC
01.2016 - 2019
Boston Community Leadership Academy