Nicole Gonzalez
Lakewood,CO
Summary
Highly organized with strengths in prioritizing tasks and managing deadlines. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated professional with experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities.
Overview
10
10
years of professional experience
Work History
Behavioral Technician/ Therapist
Behavioral Innovations
Highlands Ranch, CO
10.2024 - Current
- Utilized Applied Behavior Analysis principles to guide interventions for behavioral issues.
- Documented patients' activities and behaviors into Central Reach.
- Assisted patients improve social relationships and engagement.
- Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
Behavioral Technician
The Joshua School
Englewood, CO
04.2024 - 09.2024
- Monitored client progress and documented data on a daily basis.
- Conducted assessments of client needs and abilities.
- Utilized Applied Behavior Analysis principles to guide interventions for behavioral issues.
- Implemented evidence-based interventions that targeted specific behaviors or skill deficits.
- Performed crisis intervention techniques when necessary.
- Attended weekly staff meetings led by supervisors, managers regarding service delivery methods, procedures.
Server
Olive Garden
01.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Office Manager
True Care LLC
10.2017 - 02.2019
- Maintained computer and physical filing systems.
- Evaluated employee records and productivity to complete employee evaluations.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Managed office operations while scheduling appointments for department managers.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Home Care Provider
Public Partnership Home Care Agency
Frederick, CO
08.2014 - 12.2016
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Education
Associate of Arts - Business Major
Arapahoe Community College
Littleton, CO05.2025
High School Diploma -
McClain Community High School
Lakewood, CO05.2022
Skills
- Guest Relations Management
- Project Management
- Database Administration
- Workflow Planning
- Written Communication
- Policy and Procedure Modification
- Cash Handling
- Check Payment Processing
- Regulatory Compliance
- Volunteer Relations
- Human Resources
- Billing and Invoicing
- Office Supplies and Inventory
- Budget Administration
- Calendar Management
- Performance Improvement
- CPR Certified
- CALM Trained
- Mandated Reporter
- 40 Hour Training RBT
Additional Information
PTA Board Member
- 1yr as Treasure
- 1yr as Vice President
- Currently President on a 2yr term
- Creating fundraiser's, Organizing School Events and Interactions with School Staff and Students.
Volunteer Work
- I run 5K with my daughter's for Girls on the Run.
Timeline
Behavioral Technician/ Therapist
Behavioral Innovations
10.2024 - Current
Behavioral Technician
The Joshua School
04.2024 - 09.2024
Server
Olive Garden
01.2022 - 02.2023
Office Manager
True Care LLC
10.2017 - 02.2019
Home Care Provider
Public Partnership Home Care Agency
08.2014 - 12.2016
Associate of Arts - Business Major
Arapahoe Community College
High School Diploma -
McClain Community High School
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