Alex Gordon
Cincinnati, OH,OH
Summary
Proven leader and skilled glass cutter at Cincinnati Color, adept in machine operation and complex problem-solving. Excelled in enhancing customer satisfaction and team performance, ensuring precision in every project. Mastered inventory and safety management, achieving significant improvements in efficiency and workplace safety.
Overview
10
10
years of professional experience
Work History
Glass Cutter
Cincinnati Color
Cincinnati, OH
05.2015 - Current
- Kept work areas organized, clean and free of safety hazards.
- Operated cutters, forklifts and hand tools to manage production needs.
- Effectively utilized hand tools such as scribes, pliers, cutters, and glass-breaking tools in addition to automated cutting equipment for a diverse range of projects.
- Consistently produced accurate cuts on various types of glass materials based on client specifications while adhering to strict tolerances.
Store Manager
Cincinnati Color
Cincinnati, OH
07.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
High School Diploma -
Turpin High School
Cincinnati, OH06.2004
Skills
- Measuring skills
- Visual inspections
- Measurement accuracy
- Machine Operation
- Complex Problem-Solving
Timeline
Glass Cutter
Cincinnati Color
05.2015 - Current
Store Manager
Cincinnati Color
07.2014 - Current
High School Diploma -
Turpin High School