Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Granata

Colorado Springs,CO

Summary

Having a drive for the success of those around me as well as myself has always made me an exceptional worker. I take pride in the work I am responsible for as well as creating a positive environment. I try to treat everything as a learning experience to be utilized down the line.

Overview

4
4
years of professional experience

Work History

HouseKeeper

The Magnuson Hotel
Manitou Springs, CO
04.2022 - 07.2022

Worked cleaning up to 28 rooms a day. Clean bathrooms, disinfect surfaces, clean floors, dispose of trash, make beds, relocate lost items, provide amenities and necessities, guest stayover service, and laundry. Worked independently and as a team. Worked outside in harsh weather conditions. Climbed and carried supplies up and down stairs.

Head of Gummy Department

Hemp Depot
Colorado Springs, CO
03.2021 - 03.2022

Manage the Gummy department of a medium sized CBD and THC product company. Develop formulas then cook batches of CBD and THC gummy candies of all types. Manage a team of four employees, both day shift and night shift. Oversaw the department double in size then split into two shifts, while training new employees and acting as the go between for upper management and workers. Take inventory to carry out ordering of products and ingredients. Machine maintenance along with daily heavy cleaning. Receive, complete, test, properly store and prepare all orders for shipping in a timely manner. Became head of this department within six months of starting as a production worker in the warehouse..

Cashier

7/11
Colorado Springs, Colorado
07.2020 - 03.2021

Processed POS transactions, including checks, cash and credit purchases or refunds. Checked in and put up delivery trucks. Worked overnights and occasional day shifts. Consistently checked ID for tobacco and alcohol sales.

Lead Massage Therapist

Alliance Health Partners
Colorado Springs, CO
07.2019 - 06.2020

Provided area specific therapeutic massage, prescribed by doctors as part of a treatment plan. Worked as an independent contractor in conjunction with chiropractors, pain management doctors, physical therapists, and orthopedists. Worked on all ranges of patients from ages 11 to 80; seeing hundreds of patients over time and as many as nine a day.

Customer Service Representative

IQor Inc.
Pueblo, CO
05.2019 - 07.2019

Worked for Sprint in the "save desk" department. Provided troubleshooting, complaint management, sales, policy and legal information, and conflict resolution. Handled customer complaints from those with a history of dissatisfaction, deemed to be high loss risk. Maintained an 80 percent save rate convincing those wanting to leave most why they should stay.

Server

Asian Tropix Fusion
Pueblo West, CO
02.2018 - 05.2019

Worked as lead server and cashier of a small local restaurant. Built a social media presence, designed menus and websites, trained and hired employees, recorded finances, organized community events, served, cooked, stocked, cleaned, and kept inventory. Later went on to become the manager of this business.

Education

Massage Therapist Certification - Massage Therapy

IntelliTec College - Pueblo
Pueblo, CO
05.2019

High School Diploma -

Pueblo West High School
Pueblo West, CO
01.2017

Associate of Applied Science - Criminal Justice

Pueblo Community College
Pueblo, CO
01.2017

Skills

  • Critical thinking
  • Problem solving
  • Cleanliness
  • Cash handling
  • Customer service
  • Accuracy
  • Inventory
  • Food safety
  • Sales expertise
  • Communication
  • Positive mindset
  • Team player
  • Record keeping
  • Department development
  • Time management
  • Resourceful

Timeline

HouseKeeper

The Magnuson Hotel
04.2022 - 07.2022

Head of Gummy Department

Hemp Depot
03.2021 - 03.2022

Cashier

7/11
07.2020 - 03.2021

Lead Massage Therapist

Alliance Health Partners
07.2019 - 06.2020

Customer Service Representative

IQor Inc.
05.2019 - 07.2019

Server

Asian Tropix Fusion
02.2018 - 05.2019

Massage Therapist Certification - Massage Therapy

IntelliTec College - Pueblo

High School Diploma -

Pueblo West High School

Associate of Applied Science - Criminal Justice

Pueblo Community College