Alex Gray
Gilbert,United States
Summary
Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
Overview
9
9
years of professional experience
Work History
Restaurant Waiter
Cooper's Hawk Winery and Restaurant
2024.06 - Current
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Guided guests through wine tasting and discovery to maximize satisfaction with service and dining experience.
Front of House Supervisor
Firebirds Wood Fired Grill
2021.01 - 2024.04
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
Waiter
Firebirds Wood Fired Grill
2019.03 - 2024.04
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Associates - Finance
Chandler Gilbert Community College
Chandler, AZ2026-12
Skills
- Communication Skills
- Ability to Work Under Pressure
- Customer Service
- Organizational Skills
- Attention to Detail
- Team Player
Languages
Russian
Elementary
Interests
- Coding and Programming
- Learning new cooking techniques and expanding my culinary skills
- Wine Tasting
- Hiking
- Reading
Timeline
Restaurant Waiter
Cooper's Hawk Winery and Restaurant
2024.06 - Current
Front of House Supervisor
Firebirds Wood Fired Grill
2021.01 - 2024.04
Waiter
Firebirds Wood Fired Grill
2019.03 - 2024.04
Associates - Finance
Chandler Gilbert Community College