Alex Gray
Texa Llc
El Paso,TX
2
Languages
Dynamic Owner Operator at Texa LLC with a proven track record in operations management and customer service. Enhanced efficiency through strategic route planning and compliance with DOT regulations, achieving a 20% increase in on-time deliveries. Skilled in equipment maintenance and fostering strong client relationships, ensuring high satisfaction and repeat business.
Work History
Owner Operator
- Managed daily operations, scheduling, and customer coordination to maintain consistent service delivery.
- Oversaw equipment maintenance, inspections, and repair planning to reduce downtime and support safety.
- Coordinated loads, routes, and delivery timelines to improve efficiency and on-time performance.
- Monitored compliance with transportation regulations, documentation, and operational procedures.
- Built strong client relationships through responsive communication and reliable service execution.
- Evaluated operational needs and adjusted workflows to improve productivity and resource use.
- Resolved transportation issues quickly to keep schedules on track and maintain service quality.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Operated with safety and skill to avoid accidents and delays.
- Implemented sustainable practices, reducing environmental impact.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
Education
GED
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Inventory management
DOT compliance
Performance analysis
Strong work ethic
Decision-making
Dependable and reliable
Customer service
Customer-oriented
Equipment operation
Vehicle inspections
Accurate record keeping
Safe driving practices
Load security
Order picking and processing
Safe driving
GPS and route planning
Document management
Transportation safety
Vehicle systems
Vehicle maintenance
Logistics planning
Route planning
Lift up to number pounds
Cargo handling
Delivery scheduling
Route management
Inclement weather driving
Shipping and packaging
Clean MVR
Class A commercial Driver's license
Trailer maintenance
Commercial driving
Time management
Loading and unloading
Vehicle inspection
Equipment maintenance
Trip planning
Languages
English
Native/ Bilingual
Spanish
Limited Working
Timeline
Owner Operator
Texa Llc
2021 - 2026Read More
Gadsten High School
GED
Read More