Alexandra Grendze
East Lansing,MI
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in designated role.
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Pizza Hut
10.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Crew Member
Domino's Pizza
08.2025 - 11.2025
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Collaborated with team members to manage inventory levels, reducing waste and optimizing stock rotation.
- Assisted in training new crew members on operational procedures and best practices for efficiency.
- Prepared pizzas and menu items according to standardized recipes, ensuring consistency in taste and presentation.
- Handled cash transactions accurately, maintaining balanced registers and adhering to cash handling policies.
- Implemented improved workflow processes, enhancing order speed during peak hours of operation.
- Worked front counter, drive-thru and other areas.
Crew Member
Pizza Hut
01.2024 - 10.2024
- Worked front counter, makeline, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
Education
No Degree - Games And Interactive Media/Teaching in English
Michigan State University
East Lansing, MI05-2026
High School Diploma -
Taylorville High School
Taylorville, IL04-2021
Skills
- Positive attitude
- Customer service
- Cash handling
- Multitasking and organization
- Team leadership
- Clear communication
- Cleaning
- Team supervision
Certification
ServSafe Food Handling Certified
Timeline
Crew Member
Domino's Pizza
08.2025 - 11.2025
Shift Leader
Pizza Hut
10.2024 - Current
Crew Member
Pizza Hut
01.2024 - 10.2024
No Degree - Games And Interactive Media/Teaching in English
Michigan State University
High School Diploma -
Taylorville High School