Alex Gruber
Lancaster,Wisconsin
Summary
Dynamic and results-oriented professional with extensive experience at Happy Joes and Lancaster Municipal Pool. Excelled in safety oversight, swimming instruction, and emergency response, enhancing customer satisfaction and safety protocols. Demonstrated leadership in training staff and improving operational efficiency. Skilled in first aid and CPR, with a proven track record of delivering high-quality service and fostering positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Lancaster Municipal Pool
06.2023 - Current
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Scanned main areas to monitor for any safety risks.
- Shared tips with patrons on swimming techniques and strength training.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Entered water immediately to pull struggling swimmers to safety.
Cook
Happy Joes
03.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Head Waiter
Happy Joes
03.2022 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Stayed up-to-date on menu changes to help customers make food choices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Greeted new customers, discussed specials, and took drink orders.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Managed food resources, memorized orders, and coordinated customer service.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Prepared specialty desserts for customers for special occasions.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Delivery Driver
Happy Joes
03.2022 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Education
Bachelor of Science - Physical Therapy
Carthage College
Kenosha, WI05-2029
High School Diploma -
Lancaster High School
Lancaster, WI05-2025
Skills
- Pool cleaning
- Hazard removal
- Safety oversight
- Water monitoring
- Training and mentoring
- Swimming instruction
- Swimming lessons
- First aid and CPR
- First aid
- Physical fitness
- Swim instruction
Accomplishments
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
- Awarded Coaches Award in 2024.
- Successfully led swim training classes for participants of various ages.
Certification
- First Aid/CPR Certified
- First Aid Certification - American Heart Association.
- Child and Baby First Aid/CPR/AED Online Only – American Red Cross.
- Lifeguarding Certification - American Red Cross.
- CPR/AED for the Professional Rescuer - American Red Cross.
Soccer
1st Team all Conference, 2 Time conference Champion, Coaches Award, 2 Time Team Captain, 2nd Team All Conference
Languages
Spanish
Limited Working
Interests
Soccer, Singing, Acting, Video Games, Swimming
Timeline
Lifeguard
Lancaster Municipal Pool
06.2023 - Current
Cook
Happy Joes
03.2022 - Current
Head Waiter
Happy Joes
03.2022 - Current
Delivery Driver
Happy Joes
03.2022 - Current
Bachelor of Science - Physical Therapy
Carthage College
High School Diploma -
Lancaster High School
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