Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ALEX GUACHO

Newark,NJ

Summary

Motivated and dependable individual with a strong foundation in electrical systems and customer service. My experience in customer-facing environments has developed key strengths such as attention to detail, teamwork, and reliability — all essential in the electrical trade. Eager to apply my training, grow under the guidance of experienced professionals, and contribute to high-standard projects.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

Hudson Golf
10.2024 - Current
  • Responded proactively and positively to rapid change.
  • Analyzed customer feedback to identify areas for improvement.
  • Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
  • Streamlined daily operations by prioritizing tasks and enhancing team coordination during busy periods.

Customer Service Assistant

GST
06.2020 - 10.2024
  • Managed daily opening and closing duties, including cash handling, inventory checks, and store security.
  • Trained new employees on company procedures, products, and best practices in customer service.
  • Assisted in supervising and coordinating teams of 10+ coworkers to ensure efficient and timely operations during peak hours.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Education

Bachelor Engineering - Electrical Engineering

College of Staten Island
Staten Island, NY
06-2027

Certificate - Commercial Electrical

Coop-Tech
New York, NY
01-2021

High School Diploma -

New Utrecht High School
Brooklyn, NY
06-2019

Skills

  • Punctuality and reliability
  • Teamwork & Communication
  • Attention to detail
  • Circuit testing
  • Blueprint & Diagram Familiarity
  • Conduit bending
  • Basic Electrical Knowledge

Certification

OSHA 30 Certificate

Languages

Spanish
English

Timeline

Customer Service Assistant

Hudson Golf
10.2024 - Current

Customer Service Assistant

GST
06.2020 - 10.2024

Bachelor Engineering - Electrical Engineering

College of Staten Island

Certificate - Commercial Electrical

Coop-Tech

High School Diploma -

New Utrecht High School

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