ALEX Guachun

• Managed 8 tables in a high-volume restaurant of 120 seats while bartending a 12-seat bar.
  
• Consistently achieved the highest sales and tips (25%-30%) among bartending staff.

• Presented menu options to guests in a 50-table restaurant, enhancing their dining experience at historic Bed- Stuy location.
• Achieved over 20% tip percentage through prompt and personable service, the top earner among front of house staff..

Marketing & Sales Manager

(March 2020-May 2022)

• Promoted into a leadership role, consistently blowing through the monthly sales quota of $8-10K by 125%-175%
• Led and developed a team of 3 assistant managers and 15-20 total team members, ensuring all training and performance were aligned to exceed quotas.
• Established strategic objectives from business, financial, service, and operations information.
• Measured outcomes for achievement of success.
• Defined objectives, identified trends, and made data-driven decisions to enhance team performance.
• Managed interviews and hiring of team members.

Assistant Sales Manager
(March 2018-March 2020)

• Due to merit, promoted to Trainer and Assistant Sales Manager, balancing sales responsibilities with leadership and training duties.
• Maintained a personal sales quota of 100%, with new reps averaging a quota of 50-70 sign-ups per month under my training.
• Trained new hire classes of 6-7 people, as well as larger groups of up to 50, on sales strategies and product knowledge.
• Worked as a player/coach on a team of four managers, ensuring team success while maintaining individual sales performance.
• Delivered presentations and led training sessions to improve sales skills and boost performance across the team.

Sales Development Representative (SDR)
(July 2017 - March 2018)

• Consistently reached 100%-150% of day-to-day sales goals through top-seller performance.
• Sold green energy plans, phone programs, and Safelink services in cooperation with Virgin Mobile/ Sprint/ Tmobile.
• Door to door, averaging 100-120 doors per day.
• Commission earned per sale: $65. Peak sales generated $400 revenue in one day.
• Branched growth from 200 to 1,000+ representatives in tenure with above-average sales performance.
• Set up promotional displays, and engaged potential customers in residential areas and public spaces.