Alex Gumpert
Encino,California
Summary
Dynamic professional with experience as a Production Assistant at an Independent Employer and Head Restaurant Hostess at Larsen's Steakhouse. Proven ability in team collaboration and customer service, excelling in high-pressure environments. Skilled in inventory monitoring and multitasking, consistently enhancing operational efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Production Assistant
Independent Employer
721 Broadway, New York, NY 10003
03.2025 - 03.2025
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse filming areas to support operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Improved inventory management by accurately tracking materials usage and updating records accordingly.
- Operated camera, lighting and grip equipment to use during production process.
- Supervised wardrobe, hair, and makeup needs for several actors simultaneously on remote shoot location.
Head Restaurant Hostess
Larsens's Steakhouse
16101 Ventura Blvd, Encino, CA 91436
12.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Bachelor In Progress - Media Studies & Design
New York University
New York, NY05-2028
High School Diploma -
Oakwood Secondary School
11600 Magnolia Blvd, North Hollywood, CA 91601 06-2024
Skills
- Team collaboration
- Meeting deadlines
- Production support
- Inventory monitoring
- Set etiquette
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Handling complaints
- Coordinating tasks
Languages
Spanish
Professional Working
Timeline
Production Assistant
Independent Employer
03.2025 - 03.2025
Head Restaurant Hostess
Larsens's Steakhouse
12.2022 - 05.2023
Bachelor In Progress - Media Studies & Design
New York University
High School Diploma -
Oakwood Secondary School