ALEX GUTIERRREZ
Pacoima,California
Summary
Developed strong organizational and multitasking skills in fast-paced retail environment, seeking to transition into new field. Demonstrated ability to manage inventory and deliver exceptional customer service. Focused on leveraging these transferrable skills to make meaningful impact in new and challenging role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Utility Clerk
Food4Less
12.2024 - 12.2025
- Assisted in managing inventory levels through regular stock checks and replenishment.
- Collaborated with team members to maintain a clean and organized store environment.
- Handled customer inquiries and resolved issues, ensuring positive shopping experiences.
- Trained new employees on operational procedures and best practices for customer service.
- Monitored product expiration dates, facilitating timely markdowns and product rotation.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Contributed to ongoing training programs for new hires improving overall team competency levels within the organization.
Truck Unloader/Truck Loader Sorter
UPS
12.2024 - 02.2025
- Assisted in unloading freight from trucks, ensuring items were handled safely and efficiently.
- Learned proper use of loading equipment to support team in daily operations.
- Followed safety protocols during unloading processes to maintain workplace safety standards.
- Collaborated with team members to organize products for easy access in warehouse spaces.
- Adapted quickly to changing priorities and tasks within fast-paced work settings.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
Education
High School Diploma -
John F. Kennedy High School
Mission Hills, CA06.2024
Associate of Arts - Business Admiration
Los Angeles City College
Los Angeles, CA06-2026
Skills
- Organizational proficiency
- Merchandising strategies
- Database entry
- Quality control
- Quality management
- Stocking and replenishment
- Cash handling expertise
- Teamwork and collaboration
- Problem-solving
Languages
Spanish: Professional Working
English: Native or Bilingual
Certification
Food Handlers Certification
Timeline
Utility Clerk
Food4Less
12.2024 - 12.2025
Truck Unloader/Truck Loader Sorter
UPS
12.2024 - 02.2025
High School Diploma -
John F. Kennedy High School
Associate of Arts - Business Admiration
Los Angeles City College