Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
13
13
years of professional experience
Work History
Laborer Helper
GDT Refridgeration
11.2022 - Current
Enhanced project efficiency by assisting skilled laborers in various construction tasks.
Expedited project progress with efficient loading, unloading, and transportation of construction materials.
Removed debris and waste from job sites.
Followed instructions from construction project managers and supervisors.
Valet/bellhop
Chautauqua Institution
07.2023 - 11.2024
Maintained cleanliness of work sites, parking spaces, and guest services stations.
Built positive customer rapport for courteous, friendly and professional service.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Answered guest's questions about property amenities and services.
Maneuvered vehicles into designated areas to maximize parking capacity.
Provided punctual, polite valet services to uphold professional standards.
Auto Plus
Parts Delivery/stock
09.2021 - 05.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members, by delivering parts to local businesses and regular cutomers
Radio Shack
Sales
09.2016 - 12.2017
Responsible for selling products and accessories
Learned and adapted quickly to new technology and software applications.
provided customer service
Customer Service Representative/cashier
Big Puff Vape Shop
10.2015 - 11.2016
Responded to customer requests for products, services, and company information.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Snowboard/Ski Instructor
PeekNPeak Resort
11.2012 - 03.2015
Developed strong relationships with local schools and community organizations, facilitating group lessons and outings for students and members.
Collaborated with fellow instructors to develop innovative teaching methods that improved overall lesson effectiveness.
Fostered a supportive learning environment by adapting teaching styles to accommodate various skill levels and learning preferences.
Conducted group lessons for diverse age ranges, ensuring an engaging and inclusive experience for all participants.