ALEX HAMID
Sale's Associate/Technician
Milton,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate/Technician
Derrel's Of Pensacola
Pensacola, FL
01.2025 - Current
- Engaged with customers to build rapport and loyalty.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Service Technician
Citrus Sew & Vac
Ocala, FL
06.2021 - 10.2024
- Completed preventive maintenance and unscheduled service needs to keep sewing machine in optimal condition.
- Engaged with customers to deliver outstanding customer services and secure repeat business.
- Traveled to a customer's home on pre-set appointment using company vehicle.
- Cleaned and lubricated machinery according to preventive maintenance schedules.
- Filled out work orders, repair logs, and maintenance plans to document work completed.
- Tested sewing machine for conformance to satisfy customers' needs.
- Operated sewing machines to restitch defective seams and correct other construction problems.
- Removed and replaced worn machine accessories to keep products within desired tolerances.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Mechanical Assembler
Hale Products
Ocala, FL
03.2021 - 06.2021
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Tested finished products for compliance with tolerances and overall quality.
- Notified engineering of errors and discrepancies.
- Removed rough spots to enhance parts alignment and improve finishes.
- Executed assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Repainted and precisely touched-up components and assemblies.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Correctly and safely used variety of hand/power/pneumatic tools, saws and cutting equipment to carry out job duties.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Conducted quality assurance inspections on finished components and identified issues.
- Recognized and reported defective material and equipment to shift supervisor.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
Alarm Technician
TekSystems
Gainesville, FL
10.2020 - 03.2021
- Install new Resideo Command alarm systems.
- Program alarm sensors using related web program.
- Install indoor/outdoor cameras.
- Installations regarding smart doorbells, thermostats, and locks.
- Troubleshooting alarm systems and sensors.
- Contacting customer’s regarding appointment time.
- Test alarm systems and sensors for faults.
- Set up applications for customer’s phone and computer.
- Splice camera wires.
- Assist in NVR installations using dome cameras.
- Able to successfully upsell additional equipment to customers.
- Monthly inventory check to pass inspection.
MDU Technician
Accelerated Communications And Construction
Micanopy, FL
01.2020 - 10.2020
- Pre-wired new construction running RG6, CAT6, micro duct, and Siamese cables to individual units and com- rooms.
- Installed and prepped SO-HO boxes.
- Tap wiring in com rooms.
- Re-wired commercial buildings.
- PVC pipe installation.
- Installation of double gang metal boxes.
- Fire caulking, drilling, stapling, nail plating.
- Stripped RG6, attached fittings and added splitters.
- Contact customers to schedule appointments.
- Wall-fish lines in residential properties.
- Test customers service line after re-wire.
- Mount audit boxes.
- Hand-Trench/Digging to bury PVC pipe.
Wire Technician
WTEC
Milton, FL
06.2012 - 01.2020
- Wind Turbine and Energy Cables.
- Read drawings and built wire harnesses for wind turbines according to the specifications.
- Inspected finished products to ensure they met the standard of quality necessitated for shipping.
- Used hand tools to crimp ferrules onto different AWG 600V cables.
- Worked on and built combiner boxes of different specifications according to customer drawings.
- Well versed in the handling and care of power tools.
- Assisted in quarterly inventory check to maintain accurate count of product in the field.
Partial Discharge Tester
Gulf Cable LLC
Milton, FL
10.2019 - 12.2019
- Ran Certified Partial Discharge Tests on Medium Voltage Cables of various sizes.
- Terminated cables to prepare them for testing.
Education
Certificate of Occupational Competency in Electrical - Electrical Wiring
Locklin Technical College
Milton, FL03.2016
Associate of Arts - Math, Mechanical Engineering
The University of West Florida
Pensacola, FL04.2019
High School Diploma -
Pace High School
Pace, FL05.2015
Bachelor of Science - Accounting
The University of West Florida
Pensacola, FL 08.2025 - Current
Skills
- Assembly and production
- Equipment operation
- Safety and compliance
- Troubleshooting and diagnostics
- Sales training
- Excellent communication skills
- Problem-solving skills
- Customer service
- Verbal/written communication
- Brand promotion
- Product recommendations
- Store opening and closing
- Teamwork and collaboration
- Point of sale operation
- Order processing
- Retail store operations
Certification
- BASA-FASA CERTIFICATION
- Certificate of Occupational Competency in Electrical
Timeline
Bachelor of Science - Accounting
The University of West Florida
08.2025 - Current
Sales Associate/Technician
Derrel's Of Pensacola
01.2025 - Current
Service Technician
Citrus Sew & Vac
06.2021 - 10.2024
Mechanical Assembler
Hale Products
03.2021 - 06.2021
Alarm Technician
TekSystems
10.2020 - 03.2021
MDU Technician
Accelerated Communications And Construction
01.2020 - 10.2020
Partial Discharge Tester
Gulf Cable LLC
10.2019 - 12.2019
Wire Technician
WTEC
06.2012 - 01.2020
Certificate of Occupational Competency in Electrical - Electrical Wiring
Locklin Technical College
Associate of Arts - Math, Mechanical Engineering
The University of West Florida
High School Diploma -
Pace High School
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