Alex Hannifin
College Station,TX
Summary
Dedicated restaurant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. After spending years in the grocery businesses excelling in management and leadership training it was time for a change and decided to move back into the food and beverage service industry after the Pandemic hit. The last year was spent learning and growing as a stay at home father. During which acquired a Mixology Course Certification as well as other industry certifications including the TABC. Im looking to pursue my growth as a Bartender/Mixologist. So let my work speak for itself and trust i'll always lead by example and I hope that i may bring a new exciting energy to your team!
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Server Manager
The Bank Plates And Pours
03.2020 - 05.2021
- Created and enforced standard recipes and instructions to streamline meal, snack and beverage preparation.
- Led team of servers to consistently meet customer service and sales targets.
- Identified and reported defective products and units to vendors and requested replacements to maintain food quality standards.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Enhanced sales by promoting new and special products and assisting with creative menu selections.
- Developed unique events and special promotions to drive sales.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Deli Manager
Ralphs Grocery
07.2013 - 07.2020
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Developed special promotions to increase revenues.
- Integrated service and team management strategies to boost business profits.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Inventoried food products and associated materials on weekly basis.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Set and oversaw weekly and special event menu plans.
- Created new recipes, outlined steps and training staff on correct preparation.
- Directed team of 10-30 deli workers handling $40,000-$80,000 in weekly business
Education
Mixology - Bartending
Professional Bartending School
Online09.2021
High School Diploma -
Palo Verde High School
Las Vegas, NV06.2007
Skills
- Multiple POS Server Systems
- Overseeing Personnel
- Menu Pricing and Writing
- Health Code Compliance
- Front of House Management
- Money Handling
- Managing Deliveries
- Delegating Assignments and Tasks
- Restaurant Operation
- Staffing and Sales Reporting
- Training New Hires
- Supply Ordering and Management
- Guest Satisfaction
- Managing Reservations and Large Parties
- Catering Services
- Teamwork and Collaboration
Certification
Bartender Mixology Course
Advanced Wine Knowledge Course
Club Drugs Course
Waiter Course
T.A.B.C
Timeline
Server Manager
The Bank Plates And Pours
03.2020 - 05.2021
Deli Manager
Ralphs Grocery
07.2013 - 07.2020
Mixology - Bartending
Professional Bartending School
High School Diploma -
Palo Verde High School
TABC
Texas Alcohol and Beverage Commission
TABC
Texas Alcohol and Beverage Commission
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