Alex Haro
Thornton,CO
Summary
To obtain a challenging position with a collaborative, community-minded department, that allows diverse responsibilities and supports a broad exposure to new skills.
Overview
17
17
years of professional experience
Work History
Youth Services Specialist III
Lookout Mountain Youth Services Center
06.2023 - Current
Youth Services Specialist II - Field Training Officer
Lookout Mountain Youth Services Center- Colorado Department of Human Services- Division of Youth Services
11.2019 - 06.2023
- Ensure YSS I accountability for quality and quantity of work, take corrective measures, and provide coaching, mentoring, and training to YSS I's
- Documentation of anecdotal performance notes as well as providing input for quarterly, mid-year and closeout evaluations
- Ensure staff compliance with the facility and DYS policies, procedures, and operational practices
- Provide information and instruction in one-to-one crisis intervention counseling for the facility and to youth to avert crisis, including suicide management (documentation and review)
- Conduct and document safety, fire, and health inspections
- Review all logs, shift reports, daily observations, rosters, court paperwork for quality documentation for DYS standards and facility procedures
- Ensure all room checks, medication administration, recreation, room restrictions, and discipline programs are maintained as required by the facility standards and procedures
- Assist YSS III with timekeeping coordination and KRONOS editing
- Facilitate team meetings in collaboration with YSS III
- Ensure that youth grievance policy and procedure are followed
- Review of grievances to include investigation, follow up and appropriate action
- Shift Supervision
- Manages the adherence to daily structured programming and leisure activities
- Review and make changes in work schedule and duty assignments for YSS I's to ensure adequate coverage for facility programs and facility safety and security
- Document observations and critical incidents that occur in living units using TRAILS
- Monitor movement and behavior of youth
- Direct and respond to crises
- Monitor use of mechanical restraints, per DYS policy
- Assist with or assign staff to complete internal and/or external youth transports
- Recommend if a living unit should be locked down per DYS Policy/Facility Implementing Procedure
- Oversee the cleanup of living units, daily hygiene routine, and laundry needs
- Ensure compliance for youth with special needs and on special management programs
- Ensure adherence to programming
- Participate in facility debriefings of critical incidents when required
- Conduct shift briefings
- Facilitates debrief meetings following physical management incidents and ensures medical staff notification.
Youth Services Specialist I
Lookout Mountain Youth Services Center- Colorado Department of Human Services- Division of Youth Services
07.2018 - 11.2019
- Develop and maintain professional relationships with youth in an effort to support them in their program
- Coach and mentor youth within the behavior management program and role model pro-social behavior
- Use DYS Behavior Expectations, positive reinforcement, group processes, teaching of skills and other interventions to shape behavior change
- Reinforce use of safe practices including methods of supervision and structure that maintain a non-violent milieu
- Supervise groups of youth in daily structured programming to include recreation, leisure activities and special events
- Facilitate psychoeducation, skill development and other youth groups
- Support use of safety and self-care plans
- Support youth and groups of youth, while in care
- Support treatment and case plan goals and objectives (for committed youth)
- Provide supervision and support of community transition/reintegration opportunities for youth
- Provide immediate intervention in individual and group crisis situations
- Use non-escalation and de-escalation and, in emergencies, use approved physical response techniques when all other interventions have failed
- Teach and enforce established DYS rules, policies, and procedures
- Conduct searches of individuals and rooms for contraband items and inspect the safety of doors, windows, and grounds
- Utilize computer software to document incident reports and other activities when required
- Just Beginnings Coordinator (The Elmo Project). Trained by Georgetown University professors to teach young fathers how to interact to their children through play.
- Had youth take a part in classes that showed youth a different way to communicate with their child and child’s mother. Tracked behavior changes like reduction of IR’s
Stock Keeper II
City and County of Denver
07.2015 - 07.2017
- Worked in the Denver Police Fleet Department
- Made sure all inventory was up to date
- Ordered special parts for the fleet
- Made sure downtime was at the complete minimum for the vehicle in the shop
- Also made purchases that would impact the budget for the year
- Looked for vendors that were not only better priced but that could serve the department to make sure we met our standard
- Multitasked different departments Fire, Civilian, Police, Right a Way so that if needed the shop would be able to take care of any vehicle problem
- Also worked Emergency maintenance when the City would go on alert so that any emergency vehicle would be able to stay out working the community (Snow removal, Street Maintenance, Emergency operations).
General Manager
Advance Auto Parts
01.2007 - 01.2015
- Was in charge of a multi million dollar store was responsible for targets set by an expectation set by a business analysts
- Interviewed and hired my staff of 8 to 15 team members
- Trained and developed the team to perform under stressful conditions
- Integrity checks on registers and deposits to the bank
- Inventory and loss prevention
- Multi managed different situations with team and working with customers
- Developed team members that still work with the company and have thrived under the coaching and guidance of myself
- Developed training for new team members to take on the different store needs.
Education
High School Diploma -
North High School
DenverSkills
- Document Coordination
- Group Treatment
- Behavior Redirection
- Positive Reinforcement Strategies
- Incident Documentation
- Safety Protocols
- Active Listening
- Complex Problem-Solving
- Operational Efficiency
- Physical Restraint
- Life Skills Education
- Crisis Resolution
- Problem Management
- Behavioral Skills Development
References
- Emily Kunsman, Kunsmane@gmail.com, 860-806-9056
- Martin Romero, YSCIII, Lookout Mountain Youth Services, 2901 Ford St., Golden, CO, 80401, Martin.Romero@state.co.us, 303-273-2734
- Terry Hall, 303-746-8637, Tlh035@hotmail.com
- Jessica Ramirez, 720-416-4183, Ramirez.jessica95@icloud.com
- Carolyn Lehto, 303-877-0134, Clang1@hotmail.com
Timeline
Youth Services Specialist III
Lookout Mountain Youth Services Center
06.2023 - Current
Youth Services Specialist II - Field Training Officer
Lookout Mountain Youth Services Center- Colorado Department of Human Services- Division of Youth Services
11.2019 - 06.2023
Youth Services Specialist I
Lookout Mountain Youth Services Center- Colorado Department of Human Services- Division of Youth Services
07.2018 - 11.2019
Stock Keeper II
City and County of Denver
07.2015 - 07.2017
General Manager
Advance Auto Parts
01.2007 - 01.2015
High School Diploma -
North High School
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