ALEX HAYDEN
Summary
Experienced sales professional takes pride in providing excellent customer service and creating memorable dining experiences for cliental. Stays current on menu items and consistently offers targeted recommendations to meet individual customer needs. Maintains focus and positive attitude in fast-paced, high-stress environments. Possesses extensive knowledge in handling special dietary requirements, ensuring all customer needs are met with utmost care and attention.
Overview
11
11
years of professional experience
Work History
Sales Representative
Interfor
12.2021 - 05.2024
- Maintained current knowledge of evolving changes in marketplace
- Built customer loyalty and retention by providing tailored solutions to meet specific purchasing needs
- Contributed to team objectives in fast-paced environment by using performance metrics to refine strategies and improve overall sales effectiveness
- Managed a diverse sales portfolio, consistently increasing per-customer sales totals - grew top three accounts by 116%, 167%, 251% year-over-year
- Negotiated yearly contracts and pricing terms, optimizing deals to benefit both company and clients
- Coordinated with logistics and supply chain teams to ensure timely delivery of products and resolve issues related to orders and shipments
Sales and Marketing Trainee
Interfor
08.2021 - 12.2021
- Achieved an understanding of customer market segments and corresponding distribution targets to develop new accounts
- Identified and analyzed market trends to implement sales strategies that maximize mill margins
Financial Analyst
Rulon International
07.2020 - 07.2021
- Recommended, developed, and implemented policies and programs that guided the organization in maintaining and improving its competitive position and profitability
- Collected and managed quantitative data and created meaningful reports to lead business improvement for both Regional Sales teams and National Accounts
- Collaborated closely with CFO and high-ranking officials in financial planning and analysis projects to drive standardization and development
Financial and Administrative Assistant
Rulon International
07.2019 - 07.2020
- Managed an internal database with sensitive information
- Reduced financial discrepancies, ensuring on-time, accurate deposit balances, incoming checks, available revenues, and receipts
- Assisted with invoicing and tracking receivables for all projects
- Responsible for gathering all time sheets and checking them for accuracy before submitting them to payroll
Private Nanny
Newland and Knoll Families
02.2013 - 06.2019
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Facilitated an active learning environment to further language and social skills, as well as, arranged crafts to assist fine and gross motor development
Internal Overall
OwlThon at Florida Atlantic University
05.2014 - 04.2015
- Worked with team to increase fundraising growth by over 1000%, donating $66,137 to UF Health Shands Children's Hospital
- Researched, interviewed, and managed 15 entertainment acts to perform during event
- Operated social media campaigns and utilized cold-calling strategies that increased engagement by 122%
Social Action & Alternative Break Intern
Hillel of Broward and Palm Beach
08.2013 - 05.2014
- Initiated a Lunch & Learn program that allowed students to meet with guest speakers monthly
- Managed multiple contacts, across platforms, to organize 2+ volunteer opportunities per month
- Executed an Alternative Winter Break for 30 + students to New Orleans, post hurricane Issac
Education
Bachelor of Arts - Political Science
Florida Atlantic University
Boca Raton, FL01.2017
Associate of Science - Business of Sawmilling
British Columbia Institute of Technology
Burnaby, B.C.05-2023
Skills
- Citrix Workspace
- OneDrive
- Epicor
- Salesforce
- Google Analytics
- WordPress
- Adaptability
- Effective Communication
- Critical Thinking
- Willingness to Learn
Timeline
Sales Representative
Interfor
12.2021 - 05.2024
Sales and Marketing Trainee
Interfor
08.2021 - 12.2021
Financial Analyst
Rulon International
07.2020 - 07.2021
Financial and Administrative Assistant
Rulon International
07.2019 - 07.2020
Internal Overall
OwlThon at Florida Atlantic University
05.2014 - 04.2015
Social Action & Alternative Break Intern
Hillel of Broward and Palm Beach
08.2013 - 05.2014
Private Nanny
Newland and Knoll Families
02.2013 - 06.2019
Bachelor of Arts - Political Science
Florida Atlantic University
Associate of Science - Business of Sawmilling
British Columbia Institute of Technology
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