Summary
Overview
Work History
Education
Skills
Creative Works
Timeline
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ALEX HENDERSON-NEAL

San Jose,CA

Summary

Detail-oriented and creatively driven writer with a strong background in storytelling, media analysis, and genre trends. Passionate about anime and pop culture, with the ability to craft compelling, research-backed list articles that engage dedicated fan communities. Seeking to contribute to CBR as an Anime List Writer by delivering high-quality, insightful content tailored to anime enthusiasts.

Overview

6
6
years of professional experience

Work History

Operations Analyst

Xicato
11.2024 - Current
  • Analyze business operations data to improve workflow efficiency and product delivery in smart lighting and IoT solutions.
  • Collaborate with cross-functional teams including sales, logistics, and engineering to streamline processes and enhance customer experience.
  • Prepare regular performance reports and dashboards for internal stakeholders using Excel and company-specific analytics tools.
  • Assist in the development of strategic initiatives related to operations scalability and client service models.

Account Manager

StratX Simulations
07.2022 - 10.2023
  • Managed high-profile accounts across academic and corporate sectors, including content presentations tailored to professors, executives, and training managers.
  • Translated data from simulation usage into actionable insights, using Excel and CRM systems to forecast engagement and inform content strategy.
  • Built slide decks and pitched interactive learning products with clear storytelling around value and user experience.
  • Collaborated across departments to refine content offerings based on client feedback and market needs.

Sales Development Representative

ZoomInfo
09.2021 - 04.2022
  • Conducted market research and outreach to decision-makers in diverse industries, including media and tech, to generate interest in SaaS content tools.
  • Maintained detailed client records using Salesforce and HubSpot, tracking communication, deal progress, and content preferences.
  • Contributed to team strategies by analyzing content adoption patterns and sharing insights with leadership.

Operations Manager & App Content Developer

Onerent Co.
01.2020 - 01.2021
  • Created dialog flow charts and user journey maps for the company’s real estate leasing app, applying principles of narrative structure to user experience.
  • Provided strategic insight on market conditions and customer behavior to improve content messaging and outreach.
  • Acted as a liaison between international support teams and U.S. markets, offering guidance on cultural tone, content accuracy, and storytelling approach.
  • Conducted local market analysis and created reporting decks to inform team strategy.

Real Estate Agent

Ideal Properties Group
07.2019 - 01.2020
  • Drafted property descriptions and conducted market analysis for listings in competitive New York City markets.
  • Developed a personal CRM system to track client engagement and property trends, incorporating storytelling techniques to enhance buyer experience.

Education

Coursework in T.V. and Scriptwriting

UCLA Extension School
Los Angeles, CA
03.2024

B.A. - Creative Writing

Eugene Lang College, The New School
New York, NY
05.2019

Licensing Coursework - Real Estate

American Real Estate Academy
01.2024

Real Estate

New York Real Estate Institute
01.2019

Skills

  • Scripted & Unscripted Content Development
  • Narrative Structure & Genre Trend Analysis (Horror, Thriller, Supernatural, Shounen, Isekai)
  • Media Research & Story Coverage
  • Cross-Functional Collaboration (Writers, Production, Sales, Ops)
  • Pitch Development & Presentation
  • CRM & Analytics Tools: HubSpot, Salesforce, SugarCRM, Excel
  • Fluent in Spanish (C1)

Creative Works

  • Albatrosses, Teleplay, Writing a speculative drama centered on three rangers patrolling Boston Harbor, who uncover a conspiracy involving cryptids and the occult. The trio must band together to unravel the mystery and protect humanity.
  • Death and Taxes, Teleplay, Ongoing animated dark comedy following a group of disaffected twenty-somethings working dead-end jobs in Hell, grappling with responsibility and existential dread.
  • Woo Woo, Sitcom Concept, Co-developing a workplace comedy about two polar-opposite employees at a quirky new age company, navigating bizarre corporate hijinks instigated by their eccentric millionaire boss.
  • Untitled Smiling Friends Spec Script, Spec Script, Completed spec script featuring the Adult Swim characters as they help a disgraced Wall Street broker rebuild his image, blending satire and absurdist humor.
  • Dark Mornings and Light Nights, Poetry Collection, A collection of poems exploring the duality of college life in New York City, capturing the tension between academic ambition and nocturnal city escapades.

Timeline

Operations Analyst

Xicato
11.2024 - Current

Account Manager

StratX Simulations
07.2022 - 10.2023

Sales Development Representative

ZoomInfo
09.2021 - 04.2022

Operations Manager & App Content Developer

Onerent Co.
01.2020 - 01.2021

Real Estate Agent

Ideal Properties Group
07.2019 - 01.2020

Licensing Coursework - Real Estate

American Real Estate Academy

Real Estate

New York Real Estate Institute

Coursework in T.V. and Scriptwriting

UCLA Extension School

B.A. - Creative Writing

Eugene Lang College, The New School