Alex Hernandez
Joliet,IL
Summary
Adept in customer service and fluent in Spanish, I excelled at Menards Inc., enhancing customer satisfaction through efficient order delivery and maintaining a safe work environment. My expertise in database management and exceptional work ethic significantly contributed to our team's success, demonstrating reliability and superior time management skills. Strong background in machinery and maintenance. Proven ability to manage outdoor spaces efficiently and maintain equipment to high standards. Demonstrated reliability and teamwork in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Outside Yard Team Member
Menards Inc. - Home Improvement
06.2022 - Current
- Maintained a safe and clean work environment, ensuring compliance with company policies and procedures.
- Loaded and unloaded delivery trucks accurately while adhering to safety guidelines, preventing accidents or damage to products.
- Participated in periodic physical inventories to maintain accurate records of all materials within the yard area.
- Worked closely with various departments to ensure timely and accurate delivery of customer orders, resulting in high customer satisfaction levels.
Education
Associate of Applied Science - Automotive Engineering
Joliet Junior College
Joliet, IL05-2026
High School Diploma -
Lockport Township High School
Lockport, IL06-2024
Skills
- Customer service
- Work ethic and integrity
- Fluent in spanish,reading and writing
- Familiar with databases such as All data and Mithcell
- Time management skills
- Reliability and punctuality
- Product knowledge
- Up-selling techniques
- Multitasking and organization
- Phone etiquette
Certification
- OSHA Certified
- Forklift Certification
- Seal Of Biliteracy
Timeline
Outside Yard Team Member
Menards Inc. - Home Improvement
06.2022 - Current
Associate of Applied Science - Automotive Engineering
Joliet Junior College
High School Diploma -
Lockport Township High School