Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Herrera

Spanaway,WA

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

14
14
years of professional experience

Work History

Automotive Service Technician

Tesla
01.2020 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Certified in Penthouse, Contactor's and Discharge.
  • Earned Lead tittle.
  • Earned S4 technician title.
  • Currently a Rotational Field Trainer for Northwest and OR/ID regions.

Technician

Precision Performance
12.2017 - 12.2019
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Applied critical thinking and research to address complex issues.
  • Maintained compliance with regulatory standards and safety requirements.

Front Desk Receptionist

Gold Beach Inn
01.2016 - 08.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Box Boy

Mckay's Markets
05.2009 - 08.2013
  • Conducted activities and performed job duties and functions following strict guidelines.
  • Disassembled boxes based on manufacturer and quality as determined through visual inspection process.
  • Followed sanitation and good housekeeping practices.

Education

Automotive Mechanics

Central Oregon Community College
Bend, OR
05.2019

Skills

  • Training Junior Team Members
  • Troubleshooting Skills
  • Self Motivated

Timeline

Automotive Service Technician

Tesla
01.2020 - Current

Technician

Precision Performance
12.2017 - 12.2019

Front Desk Receptionist

Gold Beach Inn
01.2016 - 08.2017

Box Boy

Mckay's Markets
05.2009 - 08.2013

Automotive Mechanics

Central Oregon Community College
Alex Herrera