Alex Hotz

• Mentored junior technicians in maintenance, repair and reporting duties.
• Managed team performance by training, mentoring, disciplining, and motivating employees.
• Planned, scheduled, and delegated daily work to team of employees.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Sales representative and product consultant for audio distribution brands such as Monitor Audio, Klipsch, James Loudspeaker, Yamaha, etc.
• Theatre designer / consultant for clients interested in constructing high end audio distribution in their homes
• Expert in rack designs and building for audio / video distribution for homes and businesses.
• Managing network gear during installation. decommissioning, and repair.
• Meeting and talking to clients to discuss business propositions and proposals for products to both meet their budgets and to help business profit.
• Cabling distribution throughout new residential and commercial construction.

- Performed a six year certification for fire extinguishers

- Hydrostatic testing on fire extinguishers

- Maintained hood suppression systems for commercial kitchens and restaurants

- Performed operations on sprinkler system tests

- Handled customer inquiries and suggestions courteously and professionally

- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

- Sales representative which entailed me to sell product to customers and have it fit their needs to what they needed and wanted

- Offered advice and assistance to customers, paying attention to special needs or wants

- Car Detail

- Cleaned client vehicles

- Shop maintenance

- Shipping and receiving of auto parts

- Garden labor