Alex Huggins
Washington,DC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Shopper
Instacart
Washington, DC
07.2024 - Current
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Utilized problem solving skills to resolve customer complaints professionally.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Followed application instructions closely and reviewed deliveries to minimize errors.
Audio Engineer
Office of Neighborhood Safety and Engagement
Washington, DC
12.2021 - Current
- Evaluated mixdown results against original source material to detect discrepancies or errors in the final product.
- Adhered to industry standards when calibrating equipment for optimal performance.
- Mastered audio tracks to ensure clarity and consistency across all components of the mix.
- Ensured compliance with copyright regulations when working with licensed music samples.
- Optimized acoustic environments through strategic placement of speakers, amplifiers, and other elements of an audio system.
- Provided guidance on microphone selection based on individual project requirements.
- Facilitated communication between artists and producers regarding the progress of a project's sound design.
- Rendered complex mixes into multiple formats for both digital distribution channels and physical media releases.
- Troubleshot technical issues with hardware or software systems related to audio production tasks.
- Conducted sound checks for live performances, ensuring that the system was properly calibrated.
- Monitored audio levels during recording sessions to maintain optimal signal strength throughout the process.
- Utilized post-production techniques such as compression, equalization, noise reduction, and reverberation to enhance the quality of recorded material.
- Recorded dialogue and musical performances in studio settings, utilizing microphones and other recording equipment.
- Developed and maintained a comprehensive inventory of audio equipment.
- Edited and mixed recordings to create desired sound effects using digital audio workstations.
- Collaborated with producers and directors to identify creative solutions to technical challenges during production sessions.
- Utilized recording equipment to record music and speech.
- Processed audio to meet quality standards and played and mixed music for live events.
- Delivered insight and expertise regarding audio mixing and recording to personnel both in field and in-studio.
- Recorded, edited and mixed instrumental and vocal tracks and minimized unwanted sounds.
- Operated control consoles to regulate volume levels and sound quality.
- Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.
- Regulated volume levels and sound quality during recording sessions and used professional field mixers.
- Reproduced and duplicated sound recordings from original recording media by using sound editing and duplication equipment.
- Repaired and maintained audio equipment, such as mixers, microphones, amplifiers and switching devices.
- Executed highest level of quality for field and studio audio to achieve project expectations.
- Engineered recording sessions and produced musical soundtracks for artists within various genres.
- Collaborated with producers and performers to determine and achieve desired sound for productions and provided audio system oversight for live shows.
- Recorded sound effects for use in live performances.
- Set up sound editing equipment before performances and concerts.
- Tested sound equipment prior to live performances.
- Troubleshot issues with sound equipment and performed minor maintenance.
- Used control console to regulate volume level and sound quality during performances and recording sessions.
- Resolved hardware and network issues to prevent performance delays.
- Set up for recording sessions through choosing appropriate microphones.
- Used sound editing boards to mix voices and music.
- Reformatted audio, digital and video files for editing, remastering and transfer.
- Edited raw voice recordings, added sound effects, and mixed to format.
- Prepared for live recording sessions by selecting and setting up microphones and sound equipment.
Safe Passage Worker
DC Government
Washington, DC
12.2021 - Current
- Monitored daily activities and behavior of participants, providing guidance as needed.
- Provided transportation assistance for individuals who lacked access to public transportation or private vehicles.
- Advised school personnel on program policies, procedures and initiatives designed to support students facing challenges.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Defused hostile situations involving threats to concerned individuals, self, or others.
- Patrolled premises to promote safety of employees and visitors.
- Responded to alarms and disturbances to maintain safety.
Security Officer
Looking Glass Lounge
Washington, DC
09.2021 - Current
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted with crowd control during large events held at the facility.
- Guarded restricted areas to prevent unauthorized entry.
- Observed patrons and customers to quickly address security situations.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Driver
Uber
Washington, DC
11.2016 - Current
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Managed time efficiently when making multiple stops along designated routes.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Enhanced customer satisfaction by providing courteous and professional service.
- Operated a variety of vehicles safely in diverse weather conditions.
- Saved fuel by leveraging GPS to identify faster routes.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
DJ
Allure Lounge
Washington, DC
04.2015 - Current
- Set up audio systems at venues and ensured they worked correctly before each performance.
- Interacted with audiences during shows by talking about upcoming songs or taking requests.
- Promoted upcoming gigs through various social media platforms such as Facebook and Twitter.
- Developed and maintained music library, ensuring all tracks were up to date.
- Adhered strictly to copyright laws when playing pre-recorded material at live events.
- Performed remixes of popular songs as requested by clients or patrons.
- Organized and prepared equipment for live events in accordance with client requests.
- Provided technical support when needed, troubleshooting any issues that arose during live events.
- Consulted with clients prior to each show to discuss specific song choices or genres desired.
- Collaborated with other DJs to create unique mixes that appealed to a variety of tastes.
- Participated in industry networking events in order to build relationships within the DJ community.
- Monitored crowd reactions and adjusted set lists accordingly to keep them engaged.
- Ensured sound quality remained consistent throughout performances.
- Coordinated with lighting technicians to ensure visuals matched the music being played.
- Mixed songs together seamlessly while adjusting levels of volume between tracks.
- Documented feedback from guests after each event for future reference.
- Called out to guests via microphone, encouraging dancing and participation in upbeat songs at weddings and other celebrations.
- Utilized well-developed communication, active listening and engagement skills when interviewing guests, speaking with callers and taking song requests on-air.
- Met with clients and discussed options for music and particular songs for each special event.
- Played mix of songs which matched station format and avoided dead air by closely monitoring length of each song.
- Participated in promotional events in local community, met fans and clients and offered professional station representation.
- Engaged guests with group dances, competitions and games.
- Facilitated written contract completion for bookings.
- Performed sound checks to verify proper equipment operation.
- Mixed, cut and sampled recorded music using DJ controllers, CDJs, or DJ mixers.
- Set up and operated audio and video equipment at diverse events.
Political Canvasser
DC Council
Washington, DC
05.2016 - 09.2016
- Conducted research on local, state, and federal policies to inform voters about the candidate's platform.
- Identified potential supporters for the candidate's campaign through conversations with voters during canvassing activities.
- Gathered feedback from constituents regarding their views on various political issues.
- Provided information materials to citizens interested in learning more about the candidate's platform.
- Developed and implemented door-to-door canvassing strategies to increase voter awareness of political issues.
- Organized neighborhood events to engage voters in the electoral process.
- Assisted in developing creative messaging strategies for door-to-door canvassing initiatives.
Driver
Transdev
Landover, MD
03.2015 - 08.2015
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Managed time efficiently when making multiple stops along designated routes.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Adhered to company policies and procedures related to safety and security standards.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Picked up clients from specific locations to transport and drop off at destinations.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Utilized GPS and maps for efficient route planning.
- Adapted to changing routes or schedules as required by the employer.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Adhered to traffic laws and regulations to prevent accidents.
- Communicated effectively with dispatch and customers to provide status updates.
- Transported riders to designated stops according to pre-determined schedules.
Political Canvasser
Clean Water Action
Washington, DC
11.2014 - 03.2015
- Gathered feedback from constituents regarding their views on various political issues.
- Provided information materials to citizens interested in learning more about the candidate's platform.
- Developed and implemented door-to-door canvassing strategies to increase voter awareness of political issues.
- Assisted in developing creative messaging strategies for door-to-door canvassing initiatives.
Stocker
Walmart
Lanham, MD
09.2012 - 12.2012
- Organized storage areas for efficient use of space.
- Arranged merchandise in an attractive manner to promote sales.
- Ensured that all products were labeled properly before stocking the shelves.
- Removed outdated products from shelves in accordance with company policy.
- Sorted returned merchandise for restocking or disposal.
- Stocked shelves with newly arrived products.
- Inspected stock for damage or defects and reported issues to management.
Contractor
Ross Professional Services
Washington, DC
09.2010 - 12.2012
- Analyzed key performance indicators to identify effective strategies.
- Maintained positive working relationship with fellow staff and management.
- Worked closely with human resources to support employee management and organizational planning.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Computer Technician
Office of the Chief Technology Officer
Washington, DC
06.2012 - 09.2012
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Monitored system performance metrics to ensure smooth operation of all connected devices.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Performed basic network troubleshooting and maintenance activities.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
Youth Leader
DC Department of Energy and Environment
Washington, DC
06.2010 - 09.2010
- Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
- Coordinated outreach efforts targeting at risk populations within the local community.
- Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
- Encouraged youth involvement in community service projects which promote civic engagement.
- Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
- Implemented behavior management techniques designed to modify negative behaviors exhibited by participants.
- Counseled youth on personal issues related to family dynamics, peer pressure, substance abuse prevention and mental health awareness.
- Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.
- Assisted in developing programs that focus on increasing self-esteem amongst participants.
- Collaborated with parents and guardians to ensure the well-being of each participant is addressed holistically.
Youth Leader
DC Department of Energy and Environment
Washington, DC
06.2009 - 09.2009
- Administered pre- and post-program assessments to measure the impact of youth programs on participants.
- Maintained accurate records of youth attendance, participation, and progress.
- Established and maintained effective communication with parents and guardians, ensuring alignment on youth goals and activities.
- Monitored and evaluated youth participants' progress, providing feedback and support to foster development.
- Coordinated and led meetings to provide opportunities for youth to discuss various aspects of lives in safe, supportive environment.
- Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
- Coordinated outreach efforts targeting at risk populations within the local community.
- Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
- Encouraged youth involvement in community service projects which promote civic engagement.
- Monitored progress of individual students by tracking attendance records and academic performance.
- Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
- Counseled youth on personal issues related to family dynamics, peer pressure, substance abuse prevention and mental health awareness.
- Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.
Journalism Intern
Howard Univeristy
Washington, DC
01.2007 - 06.2007
- Compiled contact lists of sources for news stories.
- Analyzed data collected through surveys or polls to produce engaging visualizations.
- Proofread articles prior to submission to ensure quality standards were met.
- Organized a weekly newsletter featuring top headlines from various publications.
- Created tightly written news stories crafted from reliable sources.
- Updated and maintained databases with current information.
Groundskeeper
Smithsonian National Zoological Park
Washington, DC
06.2005 - 08.2005
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
- Assisted with the setup and breakdown of outdoor events, ensuring grounds were prepared and restored.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Performed seasonal landscaping tasks including planting flowers, bushes, and trees.
- Operated a variety of power and hand tools in the maintenance of green spaces.
- Provided support during special events held at the premises.
Summer Intern
DC Office of Employment Services
Washington, DC
06.2004 - 08.2004
- Maintained accurate records of customer interactions, transactions and comments.
- Responded to information quests, documented messages, and noted particular issues needing further attention.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Bell Multicultural High School
Washington, DC06-2007
Some College (No Degree) - Engineering (Pre-Engineering)
Florida Agricultural And Mechanical University
Tallahassee, FLSkills
- Passenger Assistance
- Appointment Scheduling
- Revenue Generation
- DOT Compliance
- Vehicle Maintenance
- Materials Transport
- Valid Driver's License
- Driving and transportation
Affiliations
- Capital City Food Bank volunteer
- Homeless Clothing Drive volunteer
- American Red Cross volunteer
- Tutor (Shepherd Elementary School)
- Assistant Soccer Coach (Shepherd Elementary School)
Timeline
Shopper
Instacart
07.2024 - Current
Audio Engineer
Office of Neighborhood Safety and Engagement
12.2021 - Current
Safe Passage Worker
DC Government
12.2021 - Current
Security Officer
Looking Glass Lounge
09.2021 - Current
Driver
Uber
11.2016 - Current
Political Canvasser
DC Council
05.2016 - 09.2016
DJ
Allure Lounge
04.2015 - Current
Driver
Transdev
03.2015 - 08.2015
Political Canvasser
Clean Water Action
11.2014 - 03.2015
Stocker
Walmart
09.2012 - 12.2012
Computer Technician
Office of the Chief Technology Officer
06.2012 - 09.2012
Contractor
Ross Professional Services
09.2010 - 12.2012
Youth Leader
DC Department of Energy and Environment
06.2010 - 09.2010
Youth Leader
DC Department of Energy and Environment
06.2009 - 09.2009
Journalism Intern
Howard Univeristy
01.2007 - 06.2007
Groundskeeper
Smithsonian National Zoological Park
06.2005 - 08.2005
Summer Intern
DC Office of Employment Services
06.2004 - 08.2004
High School Diploma -
Bell Multicultural High School
Some College (No Degree) - Engineering (Pre-Engineering)
Florida Agricultural And Mechanical University