Alex I.
Roseville,CA
Summary
Dynamic Assistant Manager at Growgeneration with a proven track record in retail operations and team leadership. Expert in customer service and inventory management, I successfully enhanced sales through engaging community events and workshops. Recognized for adaptability and problem-solving skills, I fostered a collaborative environment that elevated team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Growgeneration
Rocklin, CA
03.2017 - 04.2025
- Supervised daily operations in a specialty retail environment focused on hydroponic systems, indoor/outdoor gardening, and organic cultivation supplies.
- Trained and supported staff on customer service, product knowledge, and safe handling of grow equipment and nutrients.
- Provided expert guidance to customers on plant health, lighting systems, grow mediums, and pest control solutions.
- Assisted in managing inventory, restocking merchandise, and coordinating with vendors to ensure product availability.
- Handled POS transactions, returns, and customer inquiries with professionalism and efficiency.
- Monitored store appearance and merchandising to promote sales and highlight seasonal products.
- Supported the store manager in scheduling, performance reviews, and opening/closing procedures.
- Helped implement promotional events and educational workshops to drive community engagement and sales.
- Demonstrated flexibility by taking on special assignments assisting in relocation of inventory from new and closing locations.
- Assumed additional responsibilities at various locations to uphold team productivity and meet orgizational goals
- Experienced in order fulfillment, including precise assembly, packaging, and preparation of e-commerce and commercial shipments.
Education
2 Years -
Sierra College
Rocklin, CAHigh School Diploma - General Education
Del Oro High School
3301 Taylor Rd, Loomis, CA 9565006.2004
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Retail operations
- Problem-solving
- Staff supervision
- Workload management
- Customer rapport
- Retail operations management
- Workplace safety compliance
- Product and service sales
- Inventory management
- Closing oversight
- Multitasking
- Active listening
- Goal setting
- Time management
- Adaptability and flexibility
- Verbal and written communication
Timeline
Assistant Manager
Growgeneration
03.2017 - 04.2025
2 Years -
Sierra College
High School Diploma - General Education
Del Oro High School